Windows 10: Laptop restarts when set off or set to sleep after upgrade to Win 10 Pro

Hello,


As I have mentioned it in the title, I've upgraded my Win 7 Ultimate to Win 10 Pro and been having issues when I want to turn off my laptop or put it to sleep, it encounters an error and reboots again. I can not roll back to Win 7 Ultimate as I have deleted Windows.old using Disc Clean Up.


This morning I turned it on and I prompted me a few option and I gone with fixing Repair which did not solve my issue and there for am seeking assistance with it as I do not know how to fix it on my own.


Looking forward to a replay to this message, thank you.

:)

 

Display and sleep settings

Hi,

In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

• Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
  
• For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?
  

We look forward to your next post.

Regards.

 

Set Sleep settings in Windows 10

Hello Hamed,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

From the description provided, I understand that you want to set sleep settings in the current power plan.

I suggest you to change/customize the screen and sleep settings in Current Power Plan from the Settings in Windows 10. To do so, follow the below steps.

1. Left click on the Start Menu and click on the Settings gear icon. Next, click on the
System icon.

2. Click on Power & sleep on the left side, and set the
Screen and Sleep settings to what you want for your current power plan.

Hope the above information is helpful. If you need further assistance, feel free to write to us.

Thank you.

 

Computuer restarts immediately when trying to hibernate

My laptop has suddenly started automatically restarting when I try to hibernate. I have tried many solutions I found on the internet and this forum.

• I disabled fast restart
• ran power troubleshooter
• reset the power plan defaults
• updated bios
• tried a repair install
• disabled hybrid sleep in power settings

I have already updated to v 1909. I am running Win 10 Pro.

The fast start disable fixed the auto restart on shutdown but not or hibernate. Sleep works fine. Please advise what other steps to try.