Windows 10: Laptop running Windows 10 will not "Sign Off."

I am running Windows 10 on my HP laptop. The laptop began freezing up and preventing me from activating any operations. I hit "Ctrl. Alt. Del" and tried to sign out. It's been over an hour and it's still trying to sign out.


Can you help me with this problem?


Thank you.

:)

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Windows 10 Tweaks

As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

• Launch the Store from your Start menu.
• Click the user icon next to the search box.
• Click “Sign-in” from the menu that appears.
• Choose “Microsoft account” and log in like normal.
• When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”

from Lifehacker

 

Laptop running Windows 10 keeps freezing

Hi,

Since you already tried several troubleshooting steps, such us running a hardware diagnostic test on all hardware components, checked the system files, updated all drivers, and as well the BIOS, then this is perhaps an issue with the laptop itself. Now,
to isolate what is causing performance issues on your laptop, we suggest that you perform a factory reset, then check if it's the same. To perform the suggest step, please refer to this article:

Recovery options in Windows 10.

If the issue persists after performing the suggested step, contact the laptop manufacturer to have it replaced.

Let us know the outcome.