Windows 10: Laptop screen fails to turn on

Discus and support Laptop screen fails to turn on in Windows 10 Performance & Maintenance to solve the problem; Hi Everyone I got a new SSD for my laptop and installed a fresh windows on it. Which is updated to the latest version. The problem I'm having is that... Discussion in 'Windows 10 Performance & Maintenance' started by Ahmed Fazal, Jan 13, 2021.

  1. Laptop screen fails to turn on


    Hi Everyone


    I got a new SSD for my laptop and installed a fresh windows on it. Which is updated to the latest version. The problem I'm having is that laptop screen fails to turn on after the following events:

    • the lid is closed
    • display is turned of using any method
    • laptop is put to sleep using any method


    After a lot of troubleshooting I traced this fault to be in the Intel UHD Graphics 620 driver. When I delete that driver the issue is resolved but with the following cons:

    • brightness can't be adjusted
    • no sleep option at all and can not be restored until the newer driver is installed


    DELETING AND REINSTALLING/UPDATING THE DRIVER TO THE LATEST VERSION DOES NOT RESOLVE THE PROBLEM


    This event get recorded in the driver details menu whenever the screen does not turn on


    Description:

    Device not started igfx


    Information:

    Device PCI\VEN_8086&DEV_5917&SUBSYS_83F9103C&REV_07\3&11583659&0&10 had a problem starting.

    Driver Name: oem49.inf

    Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}

    Service: igfx

    Lower Filters:

    Upper Filters:

    Problem: 0x15

    Problem Status: 0x0



    Maybe I need a specific version for my Inter UHD Graphics 620. My current version is 27.20.100.9126

    But I can't seem to find the perfect version.

    My BIOS version and all other drivers are up to date.

    This has been messing up my brain for a month now. I would appreciate if anyone could help


    Thanks in advance!

    :)
     
    Ahmed Fazal, Jan 13, 2021
    #1

  2. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jan 13, 2021
    #2
  3. N-Gen Win User
    Looking for help with laptop screen

    It's quite easy to replace a screen, try to find a disassembly guide for the specific model of laptop so you have a step by step indication of where to take screws out and what clips to unclip. There might be some youtube videos as well. Always make sure the replacement screen is compatible as there can be different connectors.
     
    N-Gen, Jan 13, 2021
    #3
  4. Virus-j Win User

    Laptop screen fails to turn on

    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Jan 13, 2021
    #4
Thema:

Laptop screen fails to turn on

Loading...
  1. Laptop screen fails to turn on - Similar Threads - Laptop screen fails

  2. My laptop screen turn black

    in Windows 10 BSOD Crashes and Debugging
    My laptop screen turn black: I work on my laptop, go elsewhere, let it sit for a while and then the screen turns black, I touch my touchpad and press characters on the keyboard hoping the screen will turn on but it didn't. I know my laptop is still on because the start button is still flashing. I the...
  3. Laptop Screen turning off

    in Windows 10 Drivers and Hardware
    Laptop Screen turning off: Laptop Screen getting getting turned off at times but laptop is still running https://answers.microsoft.com/en-us/windows/forum/all/laptop-screen-turning-off/610c6f7b-7da5-4bfe-9dd8-aab64e737812
  4. Laptop Screen turning off

    in Windows 10 Drivers and Hardware
    Laptop Screen turning off: Laptop Screen getting getting turned off at times but laptop is still running https://answers.microsoft.com/en-us/windows/forum/all/laptop-screen-turning-off/056e2ebf-b210-49fa-a34e-63aa8c941734
  5. Laptop screen turns black

    in Windows Hello & Lockscreen
    Laptop screen turns black: My HP laptop Windows 10 while turning on displays a weird "Windows sign in" written screen instead of Set Lockscreen wallpaper, also when i try to enter password through keyboard the screens suddenly turns black with brightness and capslock being working, Can anyone help me...
  6. Laptop screen not turning off

    in Windows 10 Performance & Maintenance
    Laptop screen not turning off: Hi, i have a problem with turning my screen off. I have a button for screen off on the computer and it does nothing. I can normally change the brightness of the screen, and use other buttons, just the f7 for turning screen off is not working. For now, i changed the function...
  7. Screen problem when laptop turned on

    in Windows 10 Customization
    Screen problem when laptop turned on: I have just bought a new HP Laptop on Windows 10. When I first turn on about half an inch at the top of the screen appears at the bottom of the screen. This corrects itself after about a couple of minutes but it is extremely frustrating. Can anyone help please?...
  8. Turn off the laptop screen

    in Windows 10 Customization
    Turn off the laptop screen: Is there a way to turn off the laptop screen (Win10) when connected to an external monitor and leave the laptop on? https://answers.microsoft.com/en-us/windows/forum/all/turn-off-the-laptop-screen/a831a9b7-e2a1-4e60-8d2d-6e2f70cb5f67
  9. Laptop failed to turn on.

    in Windows 10 BSOD Crashes and Debugging
    Laptop failed to turn on.: So I updated my Lenovo ideapad 100 to an Insider build on 12 December. Everything worked fine. The following day I tried to turn it on but it didn't. I tried all the basic stuff like holding power button, removing battery, clicking the Nova button. All the laptop does if...
  10. Laptop screen not turning off.

    in Windows 10 Drivers and Hardware
    Laptop screen not turning off.: For some reason, the laptop that I had Windows 8.1 installed in last will not turn off after five or so minutes, like I had set it. This can be a huge drawback, because the laptop might be running on battery power and having the screen constantly on drains it. This usually...