Windows 10: Laptop shutdowns suddenly

Hi! I am unable to resolve issues related to my systems. It shutdowns suddenly. Please do let me know what to do.

Thanks in advance.

:)

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

my laptop keep suddenly shutdown

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of laptop suddenly shutdown. Please upload the below logs to analyze the cause of the sudden laptop shutdown to assist you further.

C:\Windows\minidump or C:\Windows\MEMORY.dmp

Regards

Shuaib

Independent Advisor

 

laptop battery wont charge after latest update

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s okay if you only have 1).

7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.