Windows 10: Laptop shuts down by itself.

My laptop shuts itself down as soon as left idle for a short amount of time. Have to press power button for a long time before screen becomes alive again and then message appears in upper left hand corner that system did not shut down cleanly. It then goes through some system recheck or something and after a long long wait comes back to the ordinary screens.


It's as though the sleep shuts it down and as though the power button doesn't it turn the system on unless held for a very long time. Powering down the system with the normal shut down button doesn't help. Same situation when attempting to turn system back on.


How do I fix this. Thanks

:)

 

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Laptop won't shut down

Hi Muhammad,

Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
To do this, kindly follow the steps listed below:

• Type troubleshooting in the Search bar and press
  Enter.
  
• Click on View all on the left-side of the page.
  
• Click on each category below then follow the on-screen prompt to run the troubleshooter:
  

• Background Intelligent Transfer Service
  
• Hardware and Devices
  
• Power
  
• Windows Update

Note: Make sure that you restart your PC after running the troubleshooter for each category.

Let us know how it goes after performing the suggested steps.

 

Laptop Refuses to Shut Off


Hi, Phil. I'm doing what I've always done: slide the cursor to the lower left screen and click on Shut Down. But instead of shutting down the laptop responds as if I hit Restart.
Just tried your suggestion and hit shift but it made no difference. Laptop rebooted.