Windows 10: Laptop shuts down instead of resuming from sleep

Discus and support Laptop shuts down instead of resuming from sleep in Windows 10 Performance & Maintenance to solve the problem; Recently, my laptop started doing this. I'd say in the last 3-4 weeks. It goes to sleep when I shut the lid or put it to sleep, but shuts off when lid... Discussion in 'Windows 10 Performance & Maintenance' started by RyanHampton, Nov 5, 2018.

  1. RYANHAMPTON
    RyanHampton Win User

    Laptop shuts down instead of resuming from sleep


    Recently, my laptop started doing this. I'd say in the last 3-4 weeks. It goes to sleep when I shut the lid or put it to sleep, but shuts off when lid is opened, power button is pressed, etc. It's a Lenovo P51s, version 20H. All updates are current, both Microsoft and hardware. I've done the following:


    C:\WINDOWS\system32>sfc /scannow



    Beginning system scan. This process will take some time.



    Beginning verification phase of system scan.

    Verification 100% complete.



    Windows Resource Protection found corrupt files and successfully repaired them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag.



    C:\WINDOWS\system32>powercfg.exe /hibernate off


    Windows logs give a consistent error code when this happens:


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />


    <EventID>41</EventID>


    <Version>6</Version>


    <Level>1</Level>


    <Task>63</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8000400000000002</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:21.924255100Z" />


    <EventRecordID>98532</EventRecordID>


    <Correlation />


    <Execution ProcessID="4" ThreadID="8" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-18" />


    </System>


    - <EventData>


    <Data Name="BugcheckCode">0</Data>


    <Data Name="BugcheckParameter1">0x0</Data>


    <Data Name="BugcheckParameter2">0x0</Data>


    <Data Name="BugcheckParameter3">0x0</Data>


    <Data Name="BugcheckParameter4">0x0</Data>


    <Data Name="SleepInProgress">4</Data>


    <Data Name="PowerButtonTimestamp">0</Data>


    <Data Name="BootAppStatus">0</Data>


    <Data Name="Checkpoint">0</Data>


    <Data Name="ConnectedStandbyInProgress">false</Data>


    <Data Name="SystemSleepTransitionsToOn">1</Data>


    <Data Name="CsEntryScenarioInstanceId">0</Data>


    <Data Name="BugcheckInfoFromEFI">false</Data>


    <Data Name="CheckpointStatus">0</Data>


    </EventData>


    </Event>



    There are also these warnings in the event log:


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />


    <EventID>219</EventID>


    <Version>0</Version>


    <Level>3</Level>


    <Task>212</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8000000000000000</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:22.829983700Z" />


    <EventRecordID>98537</EventRecordID>


    <Correlation />


    <Execution ProcessID="4" ThreadID="416" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-18" />


    </System>


    - <EventData>


    <Data Name="DriverNameLength">16</Data>


    <Data Name="DriverName">ROOT\SYSTEM\0001</Data>


    <Data Name="Status">3221226341</Data>


    <Data Name="FailureNameLength">14</Data>


    <Data Name="FailureName">\Driver\WUDFRd</Data>


    <Data Name="Version">0</Data>


    </EventData>


    </Event>


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />


    <EventID>219</EventID>


    <Version>0</Version>


    <Level>3</Level>


    <Task>212</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8000000000000000</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:22.831153700Z" />


    <EventRecordID>98539</EventRecordID>


    <Correlation />


    <Execution ProcessID="4" ThreadID="416" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-18" />


    </System>


    - <EventData>


    <Data Name="DriverNameLength">18</Data>


    <Data Name="DriverName">ROOT\HIDCLASS\0000</Data>


    <Data Name="Status">3221226341</Data>


    <Data Name="FailureNameLength">14</Data>


    <Data Name="FailureName">\Driver\WUDFRd</Data>


    <Data Name="Version">0</Data>


    </EventData>


    </Event>



    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />


    <EventID>219</EventID>


    <Version>0</Version>


    <Level>3</Level>


    <Task>212</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8000000000000000</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:24.879481200Z" />


    <EventRecordID>98554</EventRecordID>


    <Correlation />


    <Execution ProcessID="4" ThreadID="416" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-18" />


    </System>


    - <EventData>


    <Data Name="DriverNameLength">34</Data>


    <Data Name="DriverName">USB\VID_138A&PID_0097\b781848954cb</Data>


    <Data Name="Status">3221226341</Data>


    <Data Name="FailureNameLength">14</Data>


    <Data Name="FailureName">\Driver\WUDFRd</Data>


    <Data Name="Version">0</Data>


    </EventData>


    </Event>



    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />


    <EventID Qualifiers="0">10016</EventID>


    <Version>0</Version>


    <Level>2</Level>


    <Task>0</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8080000000000000</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:39.415556100Z" />


    <EventRecordID>98579</EventRecordID>


    <Correlation />


    <Execution ProcessID="1072" ThreadID="1108" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-19" />


    </System>


    - <EventData>


    <Data Name="param1">application-specific</Data>


    <Data Name="param2">Local</Data>


    <Data Name="param3">Activation</Data>


    <Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>


    <Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>


    <Data Name="param6">NT AUTHORITY</Data>


    <Data Name="param7">LOCAL SERVICE</Data>


    <Data Name="param8">S-1-5-19</Data>


    <Data Name="param9">LocalHost (Using LRPC)</Data>


    <Data Name="param10">Unavailable</Data>


    <Data Name="param11">Unavailable</Data>


    </EventData>


    </Event>



    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


    - <System>


    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />


    <EventID Qualifiers="0">10016</EventID>


    <Version>0</Version>


    <Level>2</Level>


    <Task>0</Task>


    <Opcode>0</Opcode>


    <Keywords>0x8080000000000000</Keywords>


    <TimeCreated SystemTime="2018-11-03T18:14:39.454161600Z" />


    <EventRecordID>98580</EventRecordID>


    <Correlation />


    <Execution ProcessID="1072" ThreadID="1108" />


    <Channel>System</Channel>


    <Computer>LAPTOP-18G9B602</Computer>


    <Security UserID="S-1-5-19" />


    </System>


    - <EventData>


    <Data Name="param1">application-specific</Data>


    <Data Name="param2">Local</Data>


    <Data Name="param3">Activation</Data>


    <Data Name="param4">{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}</Data>


    <Data Name="param5">{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}</Data>


    <Data Name="param6">NT AUTHORITY</Data>


    <Data Name="param7">LOCAL SERVICE</Data>


    <Data Name="param8">S-1-5-19</Data>


    <Data Name="param9">LocalHost (Using LRPC)</Data>


    <Data Name="param10">Unavailable</Data>


    <Data Name="param11">Unavailable</Data>


    </EventData>


    </Event>



    I don't know if any of this is meaningful and I certainly don't know what it means, but hopefully it will help.

    :)
     
    RyanHampton, Nov 5, 2018
    #1
  2. BROOKSYX
    BrooksyX Win User

    Win7 Pro Laptop crashes when resumes from sleep

    Ok almost positive it related to the wifi card/driver. If I disable it in the device manager my laptop sleeps and resumes just fine.

    So I guess first step would to be try to find a different driver and if that doesnt work I guess I can replace it. Used mini pci-e wifi cards are pretty cheap.
     
    BrooksyX, Nov 6, 2018
    #2
  3. NEILDM
    NeilDM Win User
    Laptop shuts down instead of going to sleep

    I have a year-old Asus laptop and recently installed Windows 10. Now, instead of going to sleep it shuts down.

    If I just leave it running, eventually it goes to sleep. If I don't leave it sleeping for too long it will wake up properly. But if I leave it sleeping for a while it will shut down. If I close the lid, instead of sleeping it shuts down. Under "what
    to do when the lid is closed" it is set to go to sleep but obviously this isn't working properly.

    This is getting to be a real pain. Every time I open the lid I have to wait while it boots up.

    So far, on a scale of 1 - 10 my satisfaction level with Windows 10 is about a 2!
     
    NeilDM, Nov 6, 2018
    #3
  4. DAVEAITKEN92
    daveaitken92 Win User

    Laptop shuts down instead of resuming from sleep

    Laptop Shuts Down Instead of Sleep

    Hi All,

    I have an Asus N550JV and since upgrading to Windows 10 I have issues with the Laptop Shutting Down (Or maybe Hibernating?) instead of going to sleep.

    If I leave my computer Idle, or close the lid the computer basically restarts when I hit the power button or open the lid back up. Once I have logged in all of my apps are closed and everything is acting like it has crashed.

    I have all of the power settings set to sleep when closing the lid. I have also gone into Advance power setting and checked that the settings are set to sleep. Reset everything to windows default.

    After checking the event viewer it lists the shut down error as a critical one.

    Please can someone help me with this?

    Laptop shuts down instead of resuming from sleep 292546b9-f9d2-4d22-9a08-d44363b82586.png

    Laptop shuts down instead of resuming from sleep 366b3558-ffe9-4734-b7a9-813cf343fdc7.png
     
    daveaitken92, Nov 6, 2018
    #4
Thema:

Laptop shuts down instead of resuming from sleep

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