Windows 10: Laptop shuts down when put into sleep mode

Discus and support Laptop shuts down when put into sleep mode in Windows 10 Support to solve the problem; Hi all first time poster, So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it... Discussion in 'Windows 10 Support' started by mtmyj79, Dec 16, 2015.

  1. MTMYJ79
    mtmyj79 Win User

    Laptop shuts down when put into sleep mode


    Hi all first time poster,
    So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
    What I have tried:
    Changing all of the advanced power options
    Resetting my laptop (to before the issue started occurring)
    Restoring my laptop to factory settings
    Redownloading windows 10
    Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
    Updating the drivers that were suggested on the windows eight forums
    Downloading the chipset driver from Asus
    Downloading the ACHI Link Power Management and trying all the settings

    What I've done in the command prompt:
    sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
    I also tried the chkdsk command but there were no problems found

    When I started noticing the problem:
    After I downloaded VMware's player and created a virtual computer with Ubuntu

    I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

    :)
     
    mtmyj79, Dec 16, 2015
    #1
  2. HENRAI
    Henrai Win User

    Shut down or Sleep Mode will cause endless Sleep Mode.

    Hello, I am experiencing a problem with my laptop ever since I upgraded it from Windows 8.1 to Windows 10 the day Windows 10 came up, and the problem is still an issue today. Whenever I want to shut down my laptop or put it to Sleep Mode, the screen will
    turn completely black and unusable, with the power remaining on, just like when you open your laptop screen when it has been in Sleep Mode before restoring to what you've been doing before.

    The problem is when it does occur, it will not "wake up", remaining a black screen unless I shut down it by holding the Power button for about 4 seconds. This problem will occur whenever I put the laptop into Sleep Mode or shut down the laptop. It will lose
    all control over all the keys and mouse (expect the Power button), and will remain as if in Sleep Mode even if the screen is open. However, restarting the computer will work perfectly fine...

    The only known way to prevent this is to hold down the Power button for about 4 seconds when the laptop is shutting down or activated Sleep Mode by closing the lid. Restarting the computer however allows the laptop to work, so it is just Sleep Mode and shut
    down. Very rarely when shutting down, it will work normally, but this will only occur once every 4 months or so, while Sleep Mode hasn't shown to work at all.
     
    Henrai, Dec 16, 2015
    #2
  3. HEATHER RENDON
    Heather Rendon Win User
    Lock Screen

    I just opened my laptop from sleep mode and it has a picture again on the lock screen. The registry fix worked when I restarted or completely shut down. I often just close the lid to put it into sleep mode instead of shutting down. I know this isn't
    a serious issue, but I'm super picky. Any thoughts?
     
    Heather Rendon, Dec 16, 2015
    #3
Thema:

Laptop shuts down when put into sleep mode

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