Windows 10: Laptop shuts off after waking from Sleep

Discus and support Laptop shuts off after waking from Sleep in Windows 10 Ask Insider to solve the problem; [ATTACH] submitted by /u/ipenama [link] [comments] https://www.reddit.com/r/Windows10/comments/gn5aas/laptop_shuts_off_after_waking_from_sleep/ Discussion in 'Windows 10 Ask Insider' started by /u/ipenama, May 20, 2020.

  1. /U/IPENAMA
    /u/ipenama Win User

    Laptop shuts off after waking from Sleep

    /u/ipenama, May 20, 2020
    #1
  2. CHADI
    Chadi Win User

    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Laptop shuts off after waking from Sleep [​IMG]

    Laptop shuts off after waking from Sleep [​IMG]

    Laptop shuts off after waking from Sleep [​IMG]

    Laptop shuts off after waking from Sleep [​IMG]

    Laptop shuts off after waking from Sleep [​IMG]
     
    Chadi, May 20, 2020
    #2
  3. EESHWAR KUMAR
    Eeshwar Kumar Win User
    wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, May 20, 2020
    #3
  4. ELJAYCANUCK
    eljaycanuck Win User

    Laptop shuts off after waking from Sleep

    Using laptop as desktop - can't wake it from sleep with wireless mouse or keyboard.

    • 4. Test waking from Sleep with the monitor connected to the laptop.
    • 5. Disconnect the monitor from the laptop, reboot, then test waking from Sleep without an external monitor.

    No luck with monitor connected. Disconnected the monitor, rebooted, then tested wake-from-sleep with no external monitor - no luck.
     
    eljaycanuck, May 20, 2020
    #4
Thema:

Laptop shuts off after waking from Sleep

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