Windows 10: Laptop shutting down automatically

Discus and support Laptop shutting down automatically in Windows 10 Performance & Maintenance to solve the problem; My laptop is shutting down automatically. I don't think it's a high temperature issue because if I am actively using the machine, things seem okay.... Discussion in 'Windows 10 Performance & Maintenance' started by AkshitBaunthiyal, Apr 17, 2021.

  1. Laptop shutting down automatically


    My laptop is shutting down automatically.
    I don't think it's a high temperature issue because if I am actively using the machine, things seem okay. It's only when I leave it idle when the device shuts down.
    Sorry, I don't have a specific time/window when that happens. But checking the event viewer shows shutdown initiated by two different processes randomly
    1. Process - C:\Windows\System32\RunTimeBroker.exe
    Behalf of user - DOTSLASHVISION\akshi
    Reason - Other unplanned
    Reason code - 0x0
    Shutdown Type - power off

    Laptop shutting down automatically 01c349f1-fade-4970-9c7a-c2c3d1a37d48?upload=true.png

    2. Process - C:\WINDOWS\system32\winlogon.exe
    Behalf of user - NT AUTHORITY\SYSTEM
    Reason - No title for this reason could be found
    Shutdown Type - shutdown

    Laptop shutting down automatically [​IMG]

    I guess both the processes are Windows processes.

    Initially, it showed only the first process RunTimeBroker.exe and I assumed it was a problem with Windows updates. Reset a few things erased update cache and the like but the issue hasn't gone away. Now, I can see another service shutting the device down.

    I have other Windows machines and this issue does not seem to affect them. They are updated to the latest version as well so I'm not sure if it is a Windows issue but am open to suggestions. Has anyone seen this problem before or can help me mitigate the issue?

    :)
     
    AkshitBaunthiyal, Apr 17, 2021
    #1
  2. ram93 Win User

    laptop doesnt boot automatically

    This is what happened.

    1. Did a repair install and later disabled hibertnate in CMD.
    2. Enabled legacy option ROM in BIOS.
    3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
    4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
    5. Re-enabled hibernate option using CMD and later selected Fast Startup.
    6. System booted normally, without the need for any keypress.

    I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

    Many thanks to all members who helped to troubleshoot problems.
     
    ram93, Apr 17, 2021
    #2
  3. Vista Automatic Updating Error

    Automatic Updates isn't currently running.
     
    DistantDeath, Apr 17, 2021
    #3
  4. jbunch07 Win User

    Laptop shutting down automatically

    Vista Automatic Updating Error

    Resolution Suggestion:

    # To resolve this problem, make sure that BITS and the Automatic Updates service are started..

    A simple solution but one that works in most circumstances!

    1. Click Start, click Run, type services.msc, and then click OK.

    2. In the list of services, right-click Automatic Updates, and then click Properties.

    3. In the Startup type list, click Automatic, and then click Apply.

    4. If Service status is set to Stopped, click Start, and then click OK.

    5. Right-click Background Intelligent Transfer Service, and then click Properties.

    6. In the Startup type list, click Manual, and then click Apply.

    7. If Service status is set to Stopped, click Start, and then click OK.

    http://www.updatexp.com/0x80070422.html- source *Smile Laptop shutting down automatically :) hope that helps.
     
    jbunch07, Apr 17, 2021
    #4
Thema:

Laptop shutting down automatically

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