Windows 10: Laptop shutting down

Discus and support Laptop shutting down in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have been having an issue with my HP Laptop for a few days, my device would shut itself down before the battery saver mode even came on, now... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Simeon_1830, Oct 9, 2019.

  1. Laptop shutting down


    Hello, I have been having an issue with my HP Laptop for a few days, my device would shut itself down before the battery saver mode even came on, now it locks my Laptop quickly as soon as it asks me to plug my charger in and the battery saver mode, but it locks itself so quickly that I have no time to plug my charger in and it gets very annoying. But then when I plug my charger in and it turns back on, it shows the battery was completely drained even when it was over 20% before it went off.

    I honestly do not know what's causing it and it has gotten really irritating. Is this an issue that is known and has been dealt with and solved? And is there any way to fix it?

    :)
     
    Simeon_1830, Oct 9, 2019
    #1
  2. n-ster Win User
    n-ster, Oct 9, 2019
    #2
  3. Laptop won't shut down

    Hi Muhammad,

    Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
    To do this, kindly follow the steps listed below:

    • Type troubleshooting in the Search bar and press
      Enter.
    • Click on View all on the left-side of the page.
    • Click on each category below then follow the on-screen prompt to run the troubleshooter:
    • Background Intelligent Transfer Service
    • Hardware and Devices
    • Power
    • Windows Update
    Note: Make sure that you restart your PC after running the troubleshooter for each category.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Oct 9, 2019
    #3
  4. Carbo Win User

    Laptop shutting down

    Laptop Refuses to Shut Off


    Hi, Phil. I'm doing what I've always done: slide the cursor to the lower left screen and click on Shut Down. But instead of shutting down the laptop responds as if I hit Restart.
    Just tried your suggestion and hit shift but it made no difference. Laptop rebooted.
     
    Carbo, Oct 9, 2019
    #4
Thema:

Laptop shutting down

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