Windows 10: laptop shutting offlike a power cut automatically

i have a dell vostro 3559 and it is having a problem of a power cut off problem, it doesnt show any erorrs or BSOD... laptop screen and the fan and all just shut off completely as for example if we pull the battery whilst running the laptop, just like that the laptop shuts off completely.


I talked with dell customer support they told me to run a checkup in boot and the battery was faultylow battery health but I knew it wasnt only that battery problem. I have also installed a new battery original one.


but the problem still persists. And there is also a thing that I want to share, most of the times it wont even start when pressing the power button... so one day in past I punched in the fan area at back of motherboard... it started by pressing the power button magically... so i tap on the back of laptop a few times when this thing happens.


now i am a bit confused if it is a driver malfunction or a hardware problem.

:)

 

After a very short power cut I am unable to access desktop

Hi David,

Improper shutting down of the computer or forcefully turning off your device might cause some issue on the system. While the computer is shutting down, the system automatically applies updates and the changes made on the computer.

In your case, there's a possibility that some updates being applied or other system activities have been interrupted by the power cut. Let us sort the issue by answering these questions:

• When you say "power cut", does it mean power outage or the computer was accidentally unplugged from the power source?
  
• Are you still able to boot your computer normally?
  
• What error messages are you getting?
  
• What are you working with before your computer shuts down?

A screenshot would also help us to identify the issue.

Meanwhile, we suggest that you boot your computer in Safe mode and check if the issue persists. To do this, follow the steps provided on this

link.

Should you need further assistance, feel free to get back to us.

 

laptop doesnt boot automatically

This is what happened.

1. Did a repair install and later disabled hibertnate in CMD.
2. Enabled legacy option ROM in BIOS.
3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
5. Re-enabled hibernate option using CMD and later selected Fast Startup.
6. System booted normally, without the need for any keypress.

I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

Many thanks to all members who helped to troubleshoot problems.

 

Stuck in Reboot loop after power cut

Hi,

We understand your concern and appreciate the time and effort that you have invested in to fix the issue.

Before we proceed, I would like you to state which troubleshooting steps have you performed bedsides the mentioned to fix the issue.

As per the description, I suspect that you might be stuck in a reboot loop. I suggest that you perform Power Drain and check if it helps

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps

Regards