Windows 10: Laptop sometimes restarts when woken up from sleep.

Discus and support Laptop sometimes restarts when woken up from sleep. in Windows 10 Support to solve the problem; Hey everyone, I've had my Asus laptop (Windows 10, 7th gen i5, GTX 1060, 8GB ram and 256GB m.2 drive) for nearly 3 months now and I have a issue where... Discussion in 'Windows 10 Support' started by munchkins, Dec 9, 2018.

  1. munchkins Win User

    Laptop sometimes restarts when woken up from sleep.


    Hey everyone,

    I've had my Asus laptop (Windows 10, 7th gen i5, GTX 1060, 8GB ram and 256GB m.2 drive) for nearly 3 months now and I have a issue where I can put it to sleep but when woken up the screen stays black (not even backlight) and about 15 seconds later the laptop just restarts. This has like a 30% chance of happening, the rest of the time it works perfectly.

    It's been happening since I bought it but it didn't effect me because I usually shut down or hibernate but I've recently switched to putting it to sleep more so it's started to become an issue.

    All the drivers are up to date and so is the BIOS.

    Not really sure what's going on so I'm looking for some advice.

    Thanks for reading.

    :)
     
    munchkins, Dec 9, 2018
    #1

  2. Windows 10 laptop cannot sleep, restart instead.

    Hi,

    My system restart instead of sleep, can anyone support for this problem?

    Regards,
     
    Syed Muhammad Faraz_86, Dec 9, 2018
    #2
  3. capnp72 Win User
    Restart when waking laptop from sleep mode


    When I wake my HP laptop from sleep mode, it says there is a problem and needs to restart. Then it restarts. It didn't do this until I upgraded to Windows 10. Anyone else have this problem or have suggestions on how to fix it? Thank you for any assistance.
     
    capnp72, Dec 9, 2018
    #3
  4. Laptop sometimes restarts when woken up from sleep.

    Laptop keeps restarting after sleep with SanDisk Ultra II 960GB

    I'm having issues with my new SanDisk Ultra II 960GB SSD in Asus Q550LF laptop running Windows 10: laptop keeps resetting after being woken up from sleep.

    Looking in Windows event log, sleep event is actually missing. This event was logged while I used HDD which came originally with the laptop.

    I installed SanDisk SSD dashboard and everything seems ok. Firmware is up to date. I've disabled HIPM in Power Options as suggested in another forum.

    Any hints what could resolve this before I try to sell this SSD or send it back to SanDisk?
     
    satellite779, Dec 9, 2018
    #4
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Laptop sometimes restarts when woken up from sleep.

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