Windows 10: Laptop stops responding completely after I close the lid, after windows update to 2004

So I got an option to update Windows 10 to version 2004 and after the update. Whenever I close the lid of my Laptop the computer completely freezes. No matter what I do, the screen won't turn back on and even if I disconnect the charger, the led which indicates my laptop is charging, won't turn off. The PC just doesn't respond at all. I have to shut down the PC by pressing the power button for 5 seconds.


Can someone help me out?

:)

 

Does closing the lid stop Windows updates completing?

Thanks for replies. The laptop is set to 'Shutdown' (not sleep) when closing the lid and my neighbour doesn't stay on the laptop long enough for updates to complete. She only checks email and a little web browsing. I reckon she is inadvertently stopping Windows from updating so that it is constantly trying to install them again every time she switches the laptop on. This is causing the laptop to be slow / unresponsive. After I intervene and complete the updates the laptop is OK again.

I'll tell her to shut down by pressing the power button instead and look at the screen before closing the lid. This way she can delay closing the lid until the laptop powers off and then the updates will complete the install process at next switch-on.

 

Laptop restarts after closing the lid

Hi,

It appears that your laptop hibernates when you close its lid. This feature terminates running processes on your machine since it allows the system to use very little power. If
Do nothing is already selected for Choose what closing the lid does
in Power Options, let's try to make hibernation unavailable. Follow these steps:

• Right-click on the Windows icon on your home screen.
• Select Command Prompt (Admin).
• Click Yes if you get a prompt window.
• Type powercfg.exe /hibernate off then press Enter.

See if this will prevent the laptop from hibernating when you close the lid.

Let us know how it turns out.

 

Does closing the lid stop Windows updates completing?

To switch off a laptop we can click on 'Start / Shutdown' or press the power button. In the event we did this when Windows was in the middle of installing updates then the update process continues to complete the installation before fully switching off and we can see this happening on the screen. In this case the installation will complete next time it is switched on.

But what happens when laptop is set to switch off by closing the lid? In this scenario the screen cannot be seen so do the updates continue to install or is the process terminated so that it has to start from scratch again next time laptop is switched on?

I ask because a neighbour's laptop doesn't seem to be 'keeping-up' with updates even though they are 'pushed' by Windows 10 OS. I ask myself why aren't updates being installed and I can only think that closing the lid in the middle of the update process might be the problem.

Thanks in advance.