Windows 10: Laptop suddenly restarted and lost all files and can't login Microsoft account

Discus and support Laptop suddenly restarted and lost all files and can't login Microsoft account in Windows 10 Installation and Upgrade to solve the problem; Hello, I have a problem, a relative of mine lost all his files when his laptop suddenly restarted. His applications and Windows settings were lost too... Discussion in 'Windows 10 Installation and Upgrade' started by Mark Kevin Dawisan, Jun 4, 2021.

  1. MARK KEVIN DAWISAN
    Mark Kevin Dawisan Win User

    Laptop suddenly restarted and lost all files and can't login Microsoft account


    Hello, I have a problem, a relative of mine lost all his files when his laptop suddenly restarted. His applications and Windows settings were lost too or got reset. I would like to know how to revert it back to what it was before it suddenly restarted and to recover the files. I hope you can help me with this. Thank you

    :)
     
    Mark Kevin Dawisan, Jun 4, 2021
    #1
  2. ANUP KARKAL
    Anup Karkal Win User

    Issues with the lost files in the account in Windows 10

    Hi,

    I realize the inconvenience caused to you regarding the lost files in the account. I will certainly assist you.

    Please answer the below questions to assist you better.

    1. When you say “main one” is it local account or Microsoft account?

    2. Did you make any changes in the account settings?

    I suggest you to login to the account where the files are missing and then follow the below steps.

    • Open the Run by Windows+ R and then Enter.
    • Press . ( the full stop button in the keyboard) and then Enter.
    • Check whether you could see the user profile files.
    Reply us with more information to assist you better.
     
    Anup Karkal, Jun 4, 2021
    #2
  3. OTOSNEDE
    otosnede Win User
    User account info lost after changing login email



    Laptop suddenly restarted and lost all files and can't login Microsoft account [​IMG]


    I recently changed my main Microsoft account login email and after doing so, all my 10 machines no longer show my name on the login screen (shows my email address twice) or in the Start menu (only shows the email address) and as you can see in the above screenshot, permissions no longer show as my login and email address.

    Things I've done so far to try and correct it:
    1. Change my account to local login, then back to my Microsoft login, which temporarily corrected it, but then after a few restarts, the info gets lost again
    2. Manually added my name in Computer Management > System Tools > Local Users and Groups > Users... this fixed it, but again, only until a restart
    Has anyone else experienced something like this and no of a way to correct it (and make it stick)?
     
    otosnede, Jun 4, 2021
    #3
  4. FERNEO'NEIL
    FerneO'Neil Win User

    Laptop suddenly restarted and lost all files and can't login Microsoft account

    Issues with the lost files in the account in Windows 10

    i am incapablee perhapsa. i need staples yet agai.
     
    FerneO'Neil, Jun 4, 2021
    #4
Thema:

Laptop suddenly restarted and lost all files and can't login Microsoft account

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