Windows 10: Laptop webcam does not stop working after facial recognition login

Discus and support Laptop webcam does not stop working after facial recognition login in Windows 10 Drivers and Hardware to solve the problem; Windows 10 updated on 23/07/19 to Version 1903 Build 18362.239 Since then the webcam on my laptop does not stop flashing after doing facial... Discussion in 'Windows 10 Drivers and Hardware' started by OPatientman, Jul 30, 2019.

  1. OPATIENTMAN
    OPatientman Win User

    Laptop webcam does not stop working after facial recognition login


    Windows 10 updated on 23/07/19 to

    Version 1903

    Build 18362.239


    Since then the webcam on my laptop does not stop flashing after doing facial recognition login.

    Any ideas how to fix it?

    :)
     
    OPatientman, Jul 30, 2019
    #1
  2. JAY JAP
    Jay Jap Win User

    Facial recognition

    Hello Bill,

    We need to do further investigation on your concern so that we will know why the facial recognition quit working:

    • Have you recently made any changes/updates prior to this issue?
    • Is there an error message when you try to sign using facial recognition?
    • What is the make and model of your computer?

    In the meantime, I would suggest that you perform the troubleshooting steps in this
    article.

    We will wait for your response.

    Regards.
     
    Jay Jap, Jul 30, 2019
    #2
  3. BOUNCERECON
    BounCeRecOn Win User
    Facial Recognition Not Working

    I have a Alienware 17 laptop that I have been using. Earlier upon use the facial recognition had been working perfectly. However, recently my facial recogniton has stopped working and says that it cannot turn on my camera. I thought maybe my camera might
    be broken, however, when I go into the webcam app the camera turns on no issue. Can anyone tell me how to get it to work again?
     
    BounCeRecOn, Jul 30, 2019
    #3
  4. JEFFERSON ORE
    Jefferson Ore Win User

    Laptop webcam does not stop working after facial recognition login

    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, Jul 30, 2019
    #4
Thema:

Laptop webcam does not stop working after facial recognition login

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