Windows 10: Laptop wi-fi adapter intermittent disconnect/reconnect: event viewer logs

Hello all, I am looking for some help with a particularly annoying issue I am facing. Intermittently and seemingly at random, my wi-fi turns off, disconnects, turns back on, and reconnects. I notice this happen when watching livestreamed content, for example, and when it disconnects, the Internet Access button in the toolbar shows a globe icon and no networks available rather than


I have uninstalled and reset the network adapter drivers and this did not fix the issue. I've also just conducted a full scan through Windows Defender with no issues identified. I have also set the network adapter to NOT turn off to save power in power management settings though please note, unfortunately my laptop is always plugged in due to battery issues. Scrolling through the Event Viewer, I've noticed a pattern of Administrative Events Warnings and Errors that occur every time the network adapter drops. I've copy pasted these below:


1. Warning; Source: Netwtw04; Message: "6105 - deauth after EAPOL key exchange sequence." Event ID: 6105


2. Warning; Source: DNS Client Events; Message: "Name resolution for the name wpad timed out after none of the configured DNS servers responded." Event ID: 1014.


Please note that the warning in step #2 always logs twice separated by about 3 seconds.

3. Error; Source: Netwtw04; Message: "IntelR Dual Band Wireless-AC 3165 : The network adapter has returned an invalid value to the driver." Event ID: 5010.


Please note that the warning in step #3 always logs four times separated by 1-2 seconds each.


4. Warning; Source: DNS Client Events; Message: "Name resolution for the name answersstaticfilecdnv2.azureedge.net timed out after none of the configured DNS servers responded.." Event ID: 1014.

Please note that the link in step #4 is variable in these logs, I assume it depends on what sites are actively being pinged.


I also have a lot of this following warning, though these seem to be more or less at random:


Warning; Source: isaAgent; Message: "1.0.0.532: Connection error: The remote name could not be resolved: 'api.intelsa.intel.com'

Network available: True." Event ID: 1130.


This has been very frustrating to deal with over the past 24 hours. Please advise on the steps that I can take to resolve this issue and thank you very much in advance. I am happy to post additional logs and information on request. Also, I realize I may need to contact Intel about this-- if that is the case, I can do so, but I wanted to start here. Thanks!

:)

 

Printer disconnects from Wi-Fi

Part of an older post 10 Sep 2018 , at the time we were happy that the PC issue was fixed.
The printer was not the main issue.

The wi-fi connected printer get disconnected from Wi-Fi for no apparent reason.
Both of our pc's still have the wi-fi connection.
The only way to re-establish the wi-fi connection to the printer is to disconnect and reconnect the power line.
Once the connection with printer is re-established, we can repeatedly print again until we stop and the printer sits idle for a night, then the process starts over again.
I did reinstall the software, but to no avail.
In the event viewer it states to see trace logging, but I don't know how to find it.

 

Unable to reconnect to Wi Fi after disconnecting it

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to turn on the Wi Fi, once disconnected. We will assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down to the issue.

• 
  Did you receive any error message?
  
• 
  What exactly happens when you try to connect?
  
• 
  Did you install any third party security application?
  

This issue may arise due to change in settings, driver issue or application conflicts.

As an initial troubleshooting step, I suggest you to disable and enable Wireless network in adapter settings and check if the issue persists.

• Open Network and sharing center.
• Click on Change Adapter settings.
• Locate the Wireless adapter.

Right click Disable it and enable it and check the status.

If you are able to turn on the Wi Fi, it may be due to driver conflicts.

Hence, I suggest you to run network adapter troubleshooter and check if it helps.

Network Troubleshooter.

1. Type Troubleshooting on the search bar and click Troubleshooting under Settings.

2. Now type Network adapter in the search option.

3. Click on Network adapter to run the troubleshooter.

I also suggest you to check if the Airplane mode turns automatically on after the disconnection.

For that, you can check either click on the network icon in the action centre .

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Wi-Fi Network Adapter randomly disconnecting and resetting

I have a Lenovo B50-30 Touch laptop with a Qualcomm Atheros AR956x Wireless Network Adapter.

For about a year, I've had this issue where I'm connected to the Wi-Fi with no issues at all, then suddenly I get disconnected and I don't get reconnected automatically. When I go into the Wi-Fi connections to manually reconnect, it attempts to connect for
like 5 seconds, the Wi-Fi settings close and reopen, and then I am given the message "Can't connect to network." Sometimes the same thing happens, but instead of the list of available Wi-Fi connections remaining the same, they all disappear and I am Given
the message "No connections available." Other times, my home Wi-Fi disappears entirely, and at
other times, all the available Wi-Fi signals' connection strength is reduced to just one bar, including my own. About a month or two ago, I refreshed my computer to get rid of all programs, but I kept all my documents since I had important stuff there.
The issue still persisted, so I assumed that it was either A) an issue with the router or B) an issue with the computer's hardware, not software.

We recently replaced our router (just yesterday in fact) thinking that the router was the one causing the issue (this had never happened before with any other router other than our previous one). The whole day yesterday, the internet was working perfectly
up until around 2 a.m., where it disconnected and refused to connect again until I restarted my computer. It happened another 2 or three times, and that's when I realized it was an issue with the computer.

I attempted to reconnect to the Wi-Fi while having the Network Adapter Settings window open to see if there was something I could find out, and I noticed something interesting. Right as the Wi-Fi connections window closed and reopened, I noticed that the
Wi-Fi adapter blinked from just disconnected, to the icon that is shown when the adapter is disabled, and then back to disconnected. It was as if the Wi-Fi adapter reset by itself in a fraction of a second, and with that, I deduced that the issue was with
the Wi-Fi adapter card. Now that I have isolated the problem area however, I don't know how to proceed. Is there something I'm not seeing here? Do I order a new Wi-Fi Adapter card? Do I attempt to search for driver updates? And if so, where can I search?

Any help at all is greatly appreciated.