Windows 10: laptop will not boot past logo

Discus and support laptop will not boot past logo in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a Dell laptop 15 5584 recently out of warranty. It will not boot past the Dell logo, also it will not go into bios or safemode. I have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jls1968, Jan 10, 2021.

  1. jls1968 Win User

    laptop will not boot past logo


    I have a Dell laptop 15 5584 recently out of warranty. It will not boot past the Dell logo, also it will not go into bios or safemode. I have tried resetting by holding down the power button for 25 seconds but it will never finish resetting.


    Running Windows 10, SSD 256G, 8 gb memory.


    Any suggestions would be appreciated.

    :)
     
    jls1968, Jan 10, 2021
    #1

  2. Windows boot logo,

    Hi

    Tried with suggested steps but not succeed,

    still can see HP boot logo

    Please suggest
     
    AmardeepBhingardeve, Jan 10, 2021
    #2
  3. Bree Win User
    Installation media boots to command prompt

    I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

    1. Windows logo on a black screen
    2. circling dots appear beneath the logo
    3. light blue 'Please wait' screen with circling dots
    4. a command prompt window (very briefly)
    5. the initial Setup page appears

    Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

    Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

    If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

    Download Windows 10 ISO File
     
  4. ram93 Win User

    laptop will not boot past logo

    laptop doesnt boot automatically

    This is what happened.

    1. Did a repair install and later disabled hibertnate in CMD.
    2. Enabled legacy option ROM in BIOS.
    3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
    4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
    5. Re-enabled hibernate option using CMD and later selected Fast Startup.
    6. System booted normally, without the need for any keypress.

    I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

    Many thanks to all members who helped to troubleshoot problems.
     
    ram93, Jan 10, 2021
    #4
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laptop will not boot past logo

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