Windows 10: Laptop won' t shutdown (or restart) and sleep [takes forever]

Discus and support Laptop won' t shutdown (or restart) and sleep [takes forever] in Windows 10 Performance & Maintenance to solve the problem; The situation: When shutting down, the laptop proceeds as normal until the screen turns off. After the screen turns off, it takes a while for the... Discussion in 'Windows 10 Performance & Maintenance' started by 10gic-80m8, Dec 28, 2018.

  1. Laptop won' t shutdown (or restart) and sleep [takes forever]


    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.

    My laptop is: Asus FX553VD.


    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.


    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.


    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]

    :)
     
    10gic-80m8, Dec 28, 2018
    #1

  2. my computer won`t wake up after goes to sleep

    these computer won`t wake up after goes to sleep ?
     
    oscarperezvc, Dec 28, 2018
    #2
  3. My Laptop wont shutdown , sleep and restart!!


    I tried doing that but I don't have any option like that!
    Laptop won' t shutdown (or restart) and sleep [takes forever] [​IMG]
    !

    Laptop won' t shutdown (or restart) and sleep [takes forever] [​IMG]

    Laptop won' t shutdown (or restart) and sleep [takes forever] [​IMG]
     
    The Magician, Dec 28, 2018
    #3
  4. Vinodh.V Win User

    Laptop won' t shutdown (or restart) and sleep [takes forever]

    ShutDown button in desktop (Win-10)

    Hi Marcel,

    Thank you for your interest in Windows 10.

    You can create shortcut for Shutdown, restart and sleep by following the below steps:

    • First right-click on the desktop, choose New and then Shortcut.
    • In the shortcut location box, you’ll need to enter the correct command, which I’ve listed for you below.
    • For Shutdown type the below command:
    Shutdown.exe -s -t 00

    • For Restart type the below command:
    Shutdown.exe -r -t 00

    • For Sleep type the below command:
    rundll32.exe powrprof.dll,SetSuspendState 0,1,0

    After you click Finish, you should now have a new icon that you can double-click to immediately shutdown, restart, or lock your computer.

    Hope this information helps, for further assistance please reply.
     
    Vinodh.V, Dec 28, 2018
    #4
Thema:

Laptop won' t shutdown (or restart) and sleep [takes forever]

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