Windows 10: Laptop won't go into sleep and needs hard reboot after latest update

My laptop doesn't go into sleep mode like usual. The power button stays lit and I could hear the hard disk busy. This had started happening after the last update around April 18. I had to hard boot every time and restart. I tried uninstalling the updates, but sill no change. I read somewhere that it could be because of bad sector on the hard disk. It was a SATA hard disk that came with the laptop when I bought it in 2018. Although disk scan did not find any errors, I reinstalled Windows on a new SSD drive, so now I have a brand new install and this was also seemed okay after the install, but o

:)

 

Laptop won' t shutdown (or restart) and sleep [takes forever]

The situation:

• When shutting down, the laptop proceeds as normal until the screen turns off.
• After the screen turns off, it takes a while for the battery LED to go off.
• After that the power led remains on and it looks like the laptop is stuck in this state forever.
• When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.

My laptop is: Asus FX553VD.

What I've tried:

• I have tried to troubleshoot power management and power options.
• Tried clean boot.
• Updated the BIOS.
• Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

Additional Info:

• I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
• The disk usage is abnormally high.
• There are spikes in CPU usage that kick up the fan really fast while idle.

Please suggest other ideas as to what I should do?

[It appears that the only option I have left is to reinstall everything]

 

my computer won`t wake up after goes to sleep

these computer won`t wake up after goes to sleep ?

 

Laptop won`t sleep

There can be several causes but to start with, you can try following. Please try these options one by one and check after each option.

1. Troubleshoot Power

Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.

2. Restore Default for Power Settings

Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan

3. Disable Fast Startup

Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes

4. Uninstall / Install Battery Driver (Only for laptops)

Shut down your computer > Detach power chord > Remove battery (if fixed no need to remove) > Attach power chord > Reboot your computer

Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver

There are three other actions which you can undertake

1. Restore from a system restore point to a point when things were working fine

https://support.microsoft.com/en-us/help/12415/...

2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

To know which update got installed

Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB

https://support.microsoft.com/en-us/help/4099479

Make note of KB and uninstall and block it.

Uninstall

Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.

Block

Microsoft has provided a tool Show/Hide Updates tool to block the update

Download the tool from below link

http://download.microsoft.com/download/f/2/2/f2...

When you run this troubleshooter, it will search for available updates and list them

Select the update which you want to hide. Click Next and follow on-screen directions

3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

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