Windows 10: Laptop won't go to sleep - process stuck?

Discus and support Laptop won't go to sleep - process stuck? in Windows 10 Support to solve the problem; When I use "powercfg / requests" it shows that this process is running: \Device\HarddiskVolume4\System32\MoUsoCoreWorker.exe This has been going on for... Discussion in 'Windows 10 Support' started by Ed Ashworth, Sep 7, 2020.

  1. ED ASHWORTH
    Ed Ashworth Win User

    Laptop won't go to sleep - process stuck?


    When I use "powercfg / requests" it shows that this process is running:
    \Device\HarddiskVolume4\System32\MoUsoCoreWorker.exe
    This has been going on for a few days. Laptop is on pretty much 24/7 and I have not restarted it
    lately.
    Anybody know what's going on? Should I kill it using Task Manager? Just restart and see what happens?
    Any suggestions would be appreciated.
    Thanks.
    Ed
    Version 2004 19041.450

    :)
     
    Ed Ashworth, Sep 7, 2020
    #1
  2. 10GIC-80M8
    10gic-80m8 Win User

    Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Sep 7, 2020
    #2
  3. OSCARPEREZVC
    oscarperezvc Win User
    my computer won`t wake up after goes to sleep

    these computer won`t wake up after goes to sleep ?
     
    oscarperezvc, Sep 7, 2020
    #3
  4. JCDRIVES
    JCDrives Win User

    Laptop won't go to sleep - process stuck?

    Laptop won`t sleep

    Hi everyone,

    I´ve had a problem with my laptop over the last couple of weeks. When I select sleep on the start menu, the only thing the laptop does is turn the screen off. If I move the mouse or touch a key the screen turns back on as if nothing happened (even the start
    menu is open with the mouse cursor over the sleep button). But that is not all. When the laptop does decide to go to sleep, when I turn it back on it acts as if I turned it off and back on and closes everything I had open before it going to sleep.

    I`ve already tried all the fixes I could find online and none of them worked.

    To note about the laptop:

    Asus ROG GL-551JW

    I`ve installed a new SSD (240GB Crucial SSD) last September (old one died) and a new (directly from Microsoft) windows 10 install. The problem started about a month and a half after installing the SSD.
     
    JCDrives, Sep 7, 2020
    #4
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Laptop won't go to sleep - process stuck?

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