Windows 10: Laptop won’t power up following updates

Discus and support Laptop won’t power up following updates in Windows 10 BSOD Crashes and Debugging to solve the problem; I was using my Toshiba laptop yesterday when an update alert popped up. I selected a time for the update to start and went out. When I returned, my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ColaCube, Mar 11, 2019.

  1. ColaCube Win User

    Laptop won’t power up following updates


    I was using my Toshiba laptop yesterday when an update alert popped up. I selected a time for the update to start and went out. When I returned, my laptop was off, so naturally I thought the updates had finished and all was well. Tried to turn my laptap on today and all I’m getting is the power button light flashing green once when I press it, then nothing! So, since the updates have been installed my laptop wont power up at all. I’ve tried taking the battery out and disconnecting the power lead, then holding the power button down for 15-30 seconds, but still nothing. What can I try next?

    :)
     
    ColaCube, Mar 11, 2019
    #1

  2. Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Mar 11, 2019
    #2
  3. OneMoar Win User
    Sapphire R9 280x won't display on a new build

    you need to follow the steps I listed ...
     
    OneMoar, Mar 11, 2019
    #3
  4. Laptop won’t power up following updates

    Laptop won`t sleep

    There can be several causes but to start with, you can try following. Please try these options one by one and check after each option.

    1. Troubleshoot Power

    Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.

    2. Restore Default for Power Settings

    Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan

    3. Disable Fast Startup

    Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes

    4. Uninstall / Install Battery Driver (Only for laptops)

    Shut down your computer > Detach power chord > Remove battery (if fixed no need to remove) > Attach power chord > Reboot your computer

    Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver

    There are three other actions which you can undertake

    1. Restore from a system restore point to a point when things were working fine

    https://support.microsoft.com/en-us/help/12415/...

    2. If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

    To know which update got installed

    Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB

    https://support.microsoft.com/en-us/help/4099479

    Make note of KB and uninstall and block it.

    Uninstall

    Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.

    Block

    Microsoft has provided a tool Show/Hide Updates tool to block the update

    Download the tool from below link

    http://download.microsoft.com/download/f/2/2/f2...

    When you run this troubleshooter, it will search for available updates and list them

    Select the update which you want to hide. Click Next and follow on-screen directions

    3. Perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

    https://www.tenforums.com/tutorials/16397-repai...

    Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
    advertised on the site before you decide to download and install it.
     
    Vijay_Verma, Mar 11, 2019
    #4
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Laptop won’t power up following updates

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