Windows 10: Laptop won't print in colour

Discus and support Laptop won't print in colour in Windows 10 Customization to solve the problem; I cannot print in colour from my laptop. It prints in colour from my phone, which suggests there is a problem with the system on my laptop. Does anyone... Discussion in 'Windows 10 Customization' started by ColinFoord-Divers, Mar 29, 2019.

  1. COLINFOORD-DIVERS
    ColinFoord-Divers Win User

    Laptop won't print in colour


    I cannot print in colour from my laptop. It prints in colour from my phone, which suggests there is a problem with the system on my laptop. Does anyone have any ideas how to fix this, please?


    Thanks

    :)
     
    ColinFoord-Divers, Mar 29, 2019
    #1
  2. ELAINE CAMERON
    Elaine Cameron Win User

    Colour printing

    My laptop does not allow my printer to print in colour. How can I change this?

    (I had thought I needed a new cartridge, but that is not the case. Printer prints colour from another laptop.)
     
    Elaine Cameron, Mar 29, 2019
    #2
  3. SYLVIAPOWERS1
    SylviaPowers1 Win User
    Not printing in colour

    My 2 months old HP laptop will not print in colour to my HP Envy4527 wireless printer. When I had a Lenova laptop previously it printed colour perfectly well to this printer. The printer does a copy of a colour picture perfectly and I have the proper
    HP print cartridges installed just 2 weeks ago. So it is not the printer which is at fault but the operating system of Windows 10 to blame. I have spent hours trying everything I know, and what others have recommended to try, even going back to the technology
    chaps at John Lewis where laptop was purchased. But no success.

    So what can Microsoft offer in the way of advice and help ?
     
    SylviaPowers1, Mar 29, 2019
    #3
  4. JOHN_ILLINGWORTH
    John_Illingworth Win User

    Laptop won't print in colour

    No colour printing after Windows 10 upgrade

    Hello

    I am running 64-bit Windows 10 and Office 365 with automatic updates. The most recent updates were installed on 16 June 2017.

    I have lost all colour printing on my HP CP5225 networked printer. Everything prints in grayscale, regardless of the print settings. The printer itself is OK and my wife (who is still using Windows 7) can print to it in colour across our network.

    This is a very recent fault but I am not sure exactly when it started. Previously I had no difficulty colour printing under Windows 10.

    I have tried deleting and re-installing the printer. This made no difference to the fault.

    In Device Manager the CP5225 has a print queue, it is listed as a printer, and as a WSD print device. Previously it was working OK on a TCP/IP port. I am not sure when Windows switched this over, or how to switch it back. We have several networked printers.

    What do you suggest to restore colour printing?
     
    John_Illingworth, Mar 29, 2019
    #4
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Laptop won't print in colour

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