Windows 10: Laptop won't shutdown or restart properly

Discus and support Laptop won't shutdown or restart properly in Windows 10 Support to solve the problem; My laptop won't shutdown or restart properly, I am using a docking station and when I undock the laptop it seems to restart/shutdown properly but when... Discussion in 'Windows 10 Support' started by Equation, Feb 12, 2019.

  1. EQUATION
    Equation Win User

    Laptop won't shutdown or restart properly


    My laptop won't shutdown or restart properly, I am using a docking station and when I undock the laptop it seems to restart/shutdown properly but when I restart/shutdown with it docked, it doesn't restart/shutdown properly and always goes into a mode like sleep mode.

    How do I fix this issue?

    :)
     
    Equation, Feb 12, 2019
    #1
  2. 10GIC-80M8
    10gic-80m8 Win User

    Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Feb 12, 2019
    #2
  3. ZEESHAN ALI QURESHI
    Zeeshan Ali Qureshi Win User
    Windows 10 doesn't shutdown or restart properly

    I recently installed
    Windows 10 (November Update) from scratch on laptop, and now it won't shutdown properly.

    I have turned off fast startup and sleep mode from power options.

    Here is what happens:

    • Start menu > Power > Shut down
    • It exits windows and apparently turns off (black screen)
    • The power lights are still on and my computer apparently doesn't shutdown.
    • Another issue here is that when I restart my laptop instead of restart it shutsdown.
    And when i tried to restart my laptop instead of restarting it shutdowns.


    Laptop won't shutdown or restart properly 80cd2ec1-eacd-4b22-8eb7-c86de15651d9.jpg
     
    Zeeshan Ali Qureshi, Feb 12, 2019
    #3
  4. LITTLE CAT
    little cat Win User

    Laptop won't shutdown or restart properly

    little cat, Feb 12, 2019
    #4
Thema:

Laptop won't shutdown or restart properly

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