Windows 10: laptop's ac power keeps turning off

Hi,

My laptop's battery is no good so I always use the laptop on ac power. It was working fine last night but today it keeps shutting down after a minute or so. I've just noticed the battery icon will start off showing the power plug next to it but then the plug disappears... if I disconnect the power lead and reinsert it, I will get the plug showing again but only momentarily.

Wondering what my first steps should be... is it possible it's a setting or software problem rather than the power unit/cord itself?

(am using trusty old--if loud--laptop at the moment)


thanks in advance.

:)

 

My hp laptop wont turn on

Hello,

There are many reasons for your problem, but you may try this step :-

• Disconnect the AC adapter and remove the battery.
  
• Hold down the power button for at least fifteen seconds.
• Without replacing the battery, plug the AC adapter back into the laptop.
  
• Press the power button to turn on your laptop

If the PC is able to boot & startup, the problem is with your battery, if not contact a service centre.

 

Laptop not booting to Windows 10 after new battery installed.

Hi Mr Bill,



Thank you for posting your query in Microsoft Community.

I would suggest you to contact your manufacturer regarding the battery issue. As of now you can power drain your laptop and check if it helps.

Follow the steps below:

• 
  Disconnect the AC Adapter.
  
• 
  Remove the Battery.
  
• 
  Hold the Power button down for 30 seconds to 1 minute.
  
• 
  Reconnect the AC adapter.
  
• 
  Turn on the laptop power.
  

Hope it helps.

 

Lenovo laptop not booting after upgraded to Windows​10

Follow these steps to attempt to power reset the laptop:

• Turn off the laptop.
• Disconnect all peripheral devices that are plugged into the laptop.
• Unplug the AC adapter.
• Press and hold the power button for about 15 seconds.

You may need to do the steps repeteadly until you get the recovery options.

Good luck.