Windows 10: Laptop's stuck on a black screen after powering up

I shut down my laptop after the screen started getting weird black bars around it and when I started it up it showed either just a black lit up screen or a black lit up screen with the glitched block in the middle. The cursor also shows up and can be moved around but gets forced back to the middle of the screen and does not show up again until the mouse or touchpad is moved. Before I powered it down I had a second monitor attaced but removed it after the black bars started appearing, not sure of this would be relevant but I was playing Civilization 6 while doing something on the other moniter which seemed to be possibly linked in some way but just a guess. Any clues on how to solve it?

:)

 

Windows 10 stuck at black screen


hi, i tried upgrading my windows 7, but failed 5 times.
step 1 on copying files are 100%
step 2 installing features n updates are 100%
step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.

any idea how to solve this? it's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, i'm thinking give up or buy new laptop with windows 10*Biggrin*Biggrin*Biggrin)

p.s i'm currently downloading ISO file to blank DVD hopefully it's works

 

Black Screen after update

Hi,

Thank you for posting in Community, we understand your concern and we will try pour best to help you resolve the issue.

I would suggest that you perform the steps mentioned below and check if you are able to access the desktop.

Method 1:

Step 1: Perform Power Drain and check if you are able to access your desktop screen.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
  
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and restart system.

Step 2: If you can access the desktop check if your system is functioning as normal. Also check which update got installed in your system, by opening Control Panel and then opening Programs and Features.

Method 2: Inaccessible Desktop.

If you are unable to access the desktop screen and you are stuck on the
Black Screen, then I would suggest that you refer to the article
Troubleshoot black screen problems provided in the link below and check if you are able to resolve the issue.

Troubleshoot black screen or blank screen errors

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

Stuck in black screen during Reset

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below?

How long has your PC been stuck in this screen?

I would suggest that you wait for a couple of hours and check if you are still stuck in this screen. If so I would suggest that you perform Power Drain and check if you are able to boot onto your desktop screen.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
  
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system.

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.