Windows 10: last two updates in the recent days, last one yesterday, broke audio option

the two Windows 10 updates that were forced in the recent days messed up audio capabilities.

The first one screwed up the bluetooth output to speakers, i'm left with slow stutters.

The update yesterday, presumably a patch, now screwed up the audio jack - a microphone plugged into the audio jack is no longer recognized.

I don't know how else to report these bugs.

:)

 

Stuttering audio, need clarification of recent posts

Which was suggested a couple of days ago in the original thread on this topic.

Stuttering audio, need clarification of recent posts

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.