Windows 10: Last update for Win 10 caused problem for Naturally Speaking 13 Home

The last update for Win 10 caused a problem for Naturally Speaking 13 Home. After the May 2019 update opening the program froze on the splash screen. After much effort to fix I finally just removed the update and Naturally Speaking worked.


What was the problem with my update?

:)

 

Issues with Edge and Dragon Naturally Speaking 13 on Windows 10

Hi Ambrose,

I realize that you are facing issues with Edge and Dragon Naturally Speaking 13 on Windows 10. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  Have you installed all the pending updates on the PC?
  
• 
  Do you have the latest version of Dragon Naturally Speaking 13 installed on the PC?
  

Follow these steps to open Edge and check if that helps:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “microsoft-edge:” and hit enter to open Edge.
  

You may boot the computer in a clean boot state and check if the issue persists. A clean boot state will help us to determine if any 3rd party service or application is causing this issue.

How to troubleshoot a problem by performing a clean boot in Windows:
http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

Keep us informed to help you further.

Thank you.

 

Dragon Speaks Naturally 13 on Windows 10 after November Update

Hi Amiee,

Thank you for contacting Microsoft Community. I understand that you want to know if
Dragon Speaks Naturally 13 will work after installing Windows 10.
I will surely help you to fix this issue.

Usually it may not cause any issue with any installed program. However if you face any issue with
Dragon Speaks Naturally 13 after installing November Update,
please update us with the current status of the issue. I will be glad to help you further.

 

ERROR_INVALID_HANDLE 6 WHEN STARTING DRAGON NATURALY SPEAKING 13

i get a fatal error or most of the time ERROR_INVALID_HANDLE 6 WHEN STARTING DRAGON NATURALLY SPEAKING 13. it is listed as compatible with win 10.