Windows 10: Latest Logitech SetPoint Software

Ever since I upgraded to Windows 10 Pro I have experienced serious issues with my Logitech Performance MX Mouse (wireless) and my Logitech K 740 Illuminated Keyboard (wired) and below is a list of my issues:-

• Moving icons/desktop items is extremely eratic and prone to serious error. For example, previously I could simple right click on Explorer and simply drag it some where else of to a second monitor (I use a dual monitor setup). Now, it can take me several attempts to get the right click to attach to Explorer and then begin the move process. One I start to move the object then I am in "unknown territory". Sometimes the "grabbed" object will follow me to my intended location but, more often than not, the object is simply dropped. If I am lucky it drops where I can see it and so I can start again. However, often it is dropped onto an unknown desktop object over which I havebeen dragging the object! Now I have a problem finding out where it has gone.
• When I attempt to right click a file and move it somewhere else it will work only rarely. More often than not the file mysteriously disappears. A more reliable method is "cut and paste" but that too is often flaky.
• When I am working with photos and Adobe Photoshop it is vitually impossible to make adjustments because the mouse repeatedly jumps to an unintended place.
• I often take screen/object prints using either the OneNote facility built into Office 365 or, for more sophisticated work I use Snagit. Now, neither of these methods work correctly.
• Playing Football Manager 2016 it is often necessary to move players from one position to another. Now this task is horrendously difficult.
• Moving images into Microsoft Word is now about 25% successful.
• You can only imagine how my productivity has dropped!

I have tried uninstalling/reinstalling setpoint Version 6.67.83 64 bit but that makes no difference. I have also gone back to setpoint 6.32 and, although it is marginally better, it is still very bad.

I have reported the matter to Logitech and was advised that there was nothing wrong with their products or with setpoint and the problem was that Windows 10 was riddled with bugs which would, eventualy, be fixed. That made some sense because a visit to Microsoft Insider Forums showed that hundreds of people were complaining about the same issue but none had found a reliable solution and Microsoft never acknowledged responsibility.

Like may people I simply dcided to await developments. With every update to Windows 10 I hoped for answer but none has come yet.

Yesterday I had some urgent work to do and it required extensive drag and drop activity and converting web pages to pdf files using Adobe Acrobat DC. The task drove me mad because of numerous failed attempts and the time pressure was such that I HAD TO DO SOMETHING TO SORT OT THIS PROBLEM. Since ALL of my issues involved my mouse then I ignored my work task and I tried the following to solve the problem:-

• I uninstalled my Logitech mouse and keyboard and removed SetPoint software.
• I rebooted my PC
• I then attached a wired microsoft keyboard and mouse.
• I allowed Windows 10 to install native drivers for both thes devices and I rebooted my PC.
• Then I tried my usual drag & drop tasks...................................... wow, everything worked first time and flawlessly.
• Then I tried converting web pages to pdf files using Adobe Acrobat DC - it worked flawlessly.
• Then I played Football Manager 2016 and it too worked flawlessly.

So, it would appear that ALL of my problems were caused by Logitech device/software. It follows that in order to become productive once more, and to stop myself having a blood pressure issue, then I have abandoned Logitech.

I hope my story is helpful to others.

 

wow I feel bad for you Chevalier. Logitech does not seem to get their drivers & software working right under Windows 10, even with the newest version of Setpoint installed.

I'm using older versions of the Logitech hardware (Logitech Cordless Desktop Express > keyboard MN: Y-RQ57 and mouse MN: M-RR95) that connect to old style PS2 ports on my custom built PC and will try to reproduce the problem on a Win10 OS and using the latest version of Setpoint.

 

Howdy All,
I've got a simple issue after upgrading to Windows 10 (from 7); simple but is still an issue.
My Logitech M510 mouse doesn't hold my custom Setpoint settings. I don't even have to re-set them each time I boot up, just open the Setpoint options window and the mouse starts working the way I expect.
Yep, I upgraded the driver first thing, but I have pinned Setpoint to my taskbar to initiate the settings whenever I start my computer.
Might anyone have thoughts on a fix?
My appreciation for reading this and your suggestions!
Best,
/jdU

 

I am using latest Logitech setpoint with M510 mouse and K350 keyboard.

For a while they both didnt work together using the unified USB stick., I quit using the keyboard and used a wired USB keyboard.

I came across an article which gave me an idea to try.

I pulled out the USB unifying stick, dug out a short (3') USB Male/female cable plugged the Unifying USB stick in one end, plugged the cable in a port and placed the other cable end about 2 feet from the computer.

Since then I don't have any problems with the keyboard and mouse together.

I got the info from here:
K350 lag - Page 4 - Logitech Forums

 

Now the 7th September and the above fix is working fine, why I don't know.

 

SetPoint6.67.83_64 i think this one gives issues on my windows 10 Home x64.
i get blinking screen since lately with latest Nvidia WDDM 2.1 drivers , all of them.
so i doubt Nvidia is to blame.

something is bugging my drivers and causing app crashes.
did many fresh installs , went back to previous build i know was fine.
problem stayed.

i had my suspicion on the Logitech drivers before.
since i noticed these audio things added.

i don't have Logitech audio devices , but a Creative SoundBlaster Omni and sennheiser.

the screen blink is very rare.
and reporting no errors in logs.

this Logitech software, i cannot normally uninstall it without freezes, except in safe-mode no problem.
also without the setpoint , windows 10 installs the Logitech USB input ,
and Logitech unifying receiver drivers.
so i guess i don't need the drivers for my keyboard. unless i want to control the button layout.

also when i got rid of the driver software of setpoint , my CPU fan dropped RPMs
so i am not installing this version again for sure.

 

if drivers are not working fine after windows boot, then i first suspect the fastboot feature in BIOS and windows 10.
(energy settings , choose what power buttons do page) , it is a checkbox you can uncheck.
windows 10 will then boot slower , but drivers won't disable features =.
or they will startup properly.

i need to disable fastboot too, to make sure the Nvidia color management works fine after windows boot.

but i think this latest version of Logitech setpoint is no good for windows 10 , to be honest.

 

EDIT:
tested now long time (days) without the driver, my system is perfect again.
tried the driver today , and wham problems returned.

lol
driver is not good for sure on my build 14393
i am using a register hack now , to disable windows key in games.
works fine for me too.
then i don't need the driver.

 

use the wushowhide.diagcab file to hide/prevent Win10 from offering & installing the Logitech drivers, Andre.

you could also report the Win10 problems with the Setpoint 6.67.83 drivers in the Logitech forums (requires registration).