Windows 10: Latest update caused dvd and printer to be unrecognizable

My machine kept failing to install the 1709 cumulative update. I followed the instructions here Fix

After running the updates I noticed that my cd rom was no longer functioning. It showed up under device manager with a marker that said the driver was not signed, but nothing else. Windows said the latest driver was installed. however, I could not get the machine to recognize anything inserted into it. I uninstalled the driver and reinstalled it, which did not work. I uninstalled the ide and dvd drivers and reinstalled them and that did not work.


The same with the printer, I had to scan something but the printer was not found. I tried uninstalling and reinstalling the driver software but it failed to find the printer after reinstalling the drivers.


At this point I am forced to look for a laptop in the house to install Windows 7 on. I would love to resolve the Windows 10 problems. However, I am not a fan of Microsoft thinking they know better than me and forcing these updates onto my machine that are constantly breaking it. I suppose they are right, they are protecting me. If I can't use the machine it can't get a virus!


Any help would be appreciated.

:)

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Unable to remove a printer gone in "Unspecified" group

An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

• Press Windows key + R.
• Type devmgmt.msc and press enter.
• Locate the printer driver and uninstall it.
• Restart the computer.

Keep us posted.

 

Printer Not Working after Update

Hi Von,

Since your printer is also having an issue after an update, we suggest that you run the Printer Troubleshooter as an initial troubleshooting step. Follow the steps provided in the link on my first response. Also, can you provide us additional details regarding
your concern. Kindly answer the questions below:

• Which update are you referring to which caused this issue?
• Which troubleshooting steps have you done so far?

Keep us posted so we can further assist you.