Windows 10: Latest update deleted files & photos?!

My Laptop recently installed an update overnight & after it had restarted I have noticed a lot of my files, in particular photos are missing. Why has this happened and is there a way I can get them back?

:)

 

Deleting photos in Windows 10

Hi,

Welcome to Microsoft Community.

- Are you using Photo app or other app?

If you are referring to Photo app, follow the below steps and check.

• • 
    

[*]1. In the Photos app, go to the folder with the files you want to delete.
[*]2. Do one of the following:

• If you’re looking at your list of photos and videos, swipe down on or right-click the files you want to delete. You can also tap or click
  Select all.
  
• If you open a photo or video, swipe up from the bottom or right-click to see the app commands.
  

3. Tap or click
Delete.

• 
  

You can also delete photos using the Camera app, the OneDrive app, or File Explorer.

The above steps are the only way to delete the photos.

If you are referring to a different app or form different location, help us with more information.

Regards,

Guru Kiran

 

how to restore photos in picasa deleted by mistake

Hello Jim,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you delete the photos from the PC?
  
• 
  Did you check if the photos are present in File Explorer?
  

If any files, folders, documents are deleted accidently from the PC,
Recycle bin holds them if the size of the deleted items are containable. Check if the photos folder is present in
Recycle bin.



Step 1: Check if the files and folders are present in your PC using
Cortana by following the steps below:

• 
  Press Windows icon key on the keyboard and type the file or folder name in the search box.
  
• 
  Select the search result which shows folder and drive location of the program.
  
• 
  Follow the file or folder path of the program and check if it is the file you are looking for.
  

Step 2: If you are unable to view the pictures using Picasa application, I suggest you to follow the steps below:

• 
  Open Windows File Explorer by pressing
  Windows key + E keys on the keyboard.
  
• 
  Open the file or folder where pictures are located.
  
• 
  Right click on a picture and hover your mouse over to
  Open with option.
  
• 
  Select Picasa from the option and check if you are able the view the pictures in
  Picasa photo viewer.
  

If the issue persists, I suggest you to contact the application manufacturer for further assistance.



Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Multiple Photos

We suggest that you follow the steps below to delete the photo through Photos app:

• If you’re looking at your list of photos in Photos app, select the photos by clicking on checkbox on the photos you want to delete. Click
  Delete icon at the bottom right corner to delete.
• If you open a photo, Tap or press Delete
  key from keyboard.

Let us know if you need more assistance.