Windows 10: Latest version 2004 causes game controllers to prevent PC from sleeping

Since installing this new version 2004 my PC will no longer enter sleep mode with my controllers plugged into any of the multiple USB ports. If I unplug the controller I have no problem. This problem did not occur until AFTER installing this update, in fact if I uninstall this version 2004 in win.10 the problem goes away. I have looked around and see others are having the same problem. Does anyone have a fix for this problem?

:)

 

Preventing sleep on laptop/monitor

Hi Tricia,

In order to help you with your concern about preventing your Windows 10 not to go to sleep mode, may we request you to answer the following questions first:

• Have you made any recent changes to your computer system prior to getting this issue?
  
• What is the current Build and Version of your Windows 10 PC? To know these information follow these steps:
  

• Press the Windows key + R.
• Type Winver.
• Press Enter.
• A small box will appear showing the current Build and
  Version of your PC.

(Should you need to update your PC, you may click on this
link. This will also show you the update history for Windows 10.)

• Are you getting any error messages? If yes, kindly post it here.
• What troubleshooting steps have you taken so far?

You may utilize the troubleshooting suggestions from the post of
Aleksandr 10 in this thread, to remedy the
automatic sleep that your device is displaying. This link has been helpful to a lot of Community members who had the same concern and may also be helpful in the issue at hand.

We look forward to your response.

Regards.

 

Game controller ID settings

Hi Joe,

Thank you for the update. I understand your concern.

I would suggest you to look for the Devices settings in Control Panel and check if the game controllers are listed. If so, refer to the following steps to alter the settings and check if these are helpful in resolving your issue.

a. Right click on one of your game controllers and click Game Controller Settings. Note where in the list it is. If it is not at the top proceed to the next step.

b. Right click and remove all your other controllers (not the 360/gamepad) and let them reinstall automatically.

c. Once complete right click and check the list again and see if the 360 controller/gamepad is at the top. If so, give the game another try and see if it detects your controller.

If the issue still persists, restart your console and then try to reconnect your controller.

Hope this information is helpful. Please post back your results for further assistance.

 

Sidewinder Game Controller Software 4.0

Hi Willard,

Welcome to Microsoft Community.

I suggest you to follow the below steps to download Sidewinder Game Controller Software 4.0

• Disconnect the game controller from your computer's universal serial bus (USB) port.
• Insert the Microsoft Sidewinder compact disc into your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to prevent installation from automatically starting.
• On your desktop, double-click My Computer, and then browse to the following file:
  CD-ROM drive:\Setup\Setup.exe
  
• Double-click Setup.exe to start the installation process.
• Restart your computer when prompted.
• Plug the SideWinder game controller into your computer's USB port, and then allow Microsoft Windows to detect and install it.
  
  Install the software update if the controller is the Sidewinder Game Controller Software 4.0
• Restart your computer.

Let us know the status.

Regards,

Guru Kiran