Windows 10: Lead me to a Tutorial that will help me fix my problem

I have use OldMike65's method to upgrade five computers in the last week which you can also use to do in-place Repair.

To recap- go to this link - Windows 10 ISO
Select Edition & Confirm; Select Language & Confirm/select 32 or 64 bit, save download to your desktop. Right click the finished ISO and click mount (see post 25). This brings up the file structure in post 23. Double-click 'setup' and let it run until it asks you if you want to keep files and apps. May ask you if you want to repair. If so, click Yes. DONE !! Will re-install the latest edition.

 

Thank You mrgeek *Smile

 

Thanks for the info and doing the download currently.
The problem that I am having is that my previous programs will not activate at all and using the Left mouse key does nothing. With the Win10 files, like Explorer and those types. Tried to install Acronis True Image from the install file and up came a message that it was not associated with the correct file.

I will try your suggestion first and if it does not improve anything, I will try to reinstall a backup that I did make right after the upgrade. I tried the Update Win10 disk again but it recognize that I had already use it and only other option was a clean install. Which in the end, might be my only option.

 

"using the Left mouse key does nothing."
If a desktop, try another mouse, even an old wired one. If laptop, the touchpad doesn't work ? or attach a physical mouse.

"I tried the Update Win10 disk again"
Once again, a disc or usb is NOT required if you can get to your log in and desktop. Simply download the ISO from the Microsoft link in prev post to your desktop and mount and run setup. If something is so corrupted that you can't install any programs or update the mouse software, do the Clean Install option, if offered and start over.
Otherwise, running the setup from the desktop will re-install Windows 10 from scratch. Again, NO disc required and this process worked flawlessly on five computers of all orig OS's plus my own. I leave a copy of the iso in a folder, afterwards, for future Repair use, if needed. You're making this more complicated than it is, Good Luck

 

Everything is working again after doing an Acronis Recovery. The screen icons are now responding and the Left mouse click also is working. During the problem, that computer had the same user name and password as my newer desktop which had come with Win 10. After the Recovery, the user name is back to where it was when I first installed the upgrade.
Sorry my frozen computer was not responding to your help, but thank you for helping and responding.

 

Good work. Acronis saved me from a disaster before. If you don't mind a few extra seconds at Startup, you should activate Acronis Startup Recovery Manager (in Tools) which will add an F11 hotkey before the OS boots which will enable Acronis and you can attach the drive with your backup and restore, in case of infection or Windows non-boot. Please mark thread as solved so others can find. Thanks !

 

Did that...thanks again