Windows 10: Leitz Icon Printer Software Offline?

On my work the program from Leitz does not find the label printer despite uninstallation. It is displayed as a printer in the Windows settings but is shown as offline in the software. Anyone have an idea how to solve this? From my colleague at the PC it works perfectly.

:)

 

Representative Printer Icons Replaced by Generic Printer Icons

Hello,



Thank you for posting your query in Microsoft Community.



I request you to remove the icon and add the icon again.

If this doesn't helps, uninstall and Reinstall the Printer's Driver.

Step 1: Uninstall the Printer's Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Printer from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove
  the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:



Step 2:Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers available for the printer model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.



Thank you.

 

No home icon , no printer icon. also other icons such as address bar in Windows 10

Hi,

Thank you for posting on Microsoft Community. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Are you referring to home icon and printer icon in Microsoft Edge or File explorer?
• Are you referring Address bar in Windows File Explorer or any other app/program?

For getting Printer icon, I suggest you to try running Printer troubleshooter and check if it fixes the issue. To do so kindly follow the below given steps:

• Type troubleshooting in the search bar.

• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Printer.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

Can't get my HP Printer to work on Windows 10

Greg,

I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

• There was no animation in the system try after plugging in the USB cable and powering on the printer.

Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

• Yes. The printer is listed.
• Set as Default, if it won't print right click to Troubleshoot.
  • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:

PCL XL error

Subsystem KERNEL

Error: IllegalTag

Operator: 0x98

Position: 3

Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

• Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

Did the printer driver arrive? No.

Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
it in.

Let us know how this works. It may require a few extra steps.

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

• Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

• Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
the ICON is customized to look like the installed device or printer.

Do you have any other suggestions that I might try?

Thanks!

Dave Williams