Windows 10: Lenovo C32qc-20 Monitors and Surface2 Laptop & dock cannot wake from sleep

thanks in advance for any guidance.


I have a Surface2 Laptop which used to work perfectly with 2x Dell 24" monitors. I upgraded to 2x Lenovo C32qcc-20 monitors and now - if I let the monitors go to sleep they will not wake up without a lot of finagling. I tried many if not all configuration possibilities - with intermittent success which was REALLY confusing. All sorts of key combinations to wake none worked. updating drivers & windows no change. Changing scan rate no change, went back to 60mhz...


Here is what was most successful, but it started to fail so I gave up on it after a while - but the physical disconnect/reconnect is a clue i believe:

2 monitors on, laptop open with screen off.

2 monitors go to sleep all monitors appear black

remove docking station connector from laptop - screen pops on.

replace docking station connector to laptop - laptop screen goes black, and 2 Lenovo monitors come to life.


How I am managing now:

but even that disconnect/connect solution sometimes knocked the configuration off - and there was time re-setting the primary monitor, extended monitor, and disabling laptop monitor... so i gave up and just turn my extended monitor off and put up a black screen on the primary... which is so "wrong" in terms of behavior - but at least i can get right to work when I approach my workstation.


What can I do to get back to the day when I wiggle my mouse and the screens wake up?


thanks,

carol

:)

 

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