Windows 10: Lenovo Ideapad Laptop f4 Microphone shortcut won't turn off

Hello, like the subject says, my computer's f4 microphone shortcut isn't turning off. The f4 key itself works, but the when I just press the key without the fn key, which is what I used to turn on and off the microphone, does nothing. The mic itself works, people on Zoom can hear me fine, but when I want to turn it off without using the in-app mute button, it doesn't. Now my mic is in a constant state of being on, even when I'm not in a meeting or anything of the sort. My drivers are all up to date, and I've tried uninstalling the microphone driver and reinstalling it, but nothing works. Any h

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Camera and microphone

I tried to use the camera to make a video - on Lenovo Ideapad 330S OS 10 - but the "microphone muted" message prevented the video to record.

I did the settings/privacy/microphone suggestion to no avail. I tried to get Cortana to turn on the mic but she cannot hear me. I did the steps to turn her on but she still can't hear me. Suggestions? thanks