Windows 10: Lenovo laptop flex 15 has blue screen w/ intelpep.sys error 0xc000007b

Hi,

My laptop just showed the blue screen. It is going through automatic recovery and gets stuck with above error message. I can only get into the bios screen. I can't get to the command prompt in safe mode. The laptop just goes back to error screen 0xc000007b. I don't have a usb boot drive. Please help to get past this screen. I can diy many things. Thx in advance for your help.

:)

 

Windows 10: MULTIPLE_IRP_COMPLETE_REQUESTS and driver incompatibility

Hello Ahmed,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused with Windows 10.

1. When you run the programs that require adobe flash player, what error message do you get?

2. Is this the model Flex 2-15 Laptop (Lenovo) of your Lenovo laptop?

If yes, you may download and install drivers (Windows 10) from the manufacturers website.

laptops and netbooks :: flex series :: flex 2 15 notebook lenovo Lenovo PC Support

For issues with programs, you may update to the latest adobe flash player and check.

Adobe Flash Player Install for all versions

Reference:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope the information helps, do reply if you need further assistance.

Thank you.

 

Touch screen not working on lenovo flex 15 after upgrading to windows 10. kindly help

Tried all this as well and touch screen still not working. "will Microsoft offer a fix for this problem"? Contacted Lenovo and was told by someone far, far away that Flex 15 window 8.1 not compatible with driver for windows 10 using touchscreen on flex
15, therefore, my Lenovo flex 15 is just another pc and must use mouse. Lenovo has no plans to upgrade flex 15 to be touchscreen useable with windows 10. Said flex 15 not made to be able to use touchscreen with windows 10. Bull ****, between Microsoft and/or
Lenovo should have some brain figure this out and release a fix... I am just about ready to dump this and get a Mac.

 

Bad driver. WhoCrashed will tell you in plain language why that is happening. The file is actually intelppm.sys, which is a part of Windows and allows it to communicate between the APU/CPU/GPU. This error has been around since Windows XP. There is no real fix for when it happens, because it has gone on for so long that Microsoft has not figured out why.

The only thing that you can do is roll back to a previous restore point before you started getting this error. Last resort would be reinstalling Windows 10 as a Clean update with the ISO from microsoft.com, not the Lenovo OEM.

 

Thanks Bro,

I searched around the forum and found Kyhi software site for "Windows 10 recovery tools - Bootable rescue disk".

I downloaded the Win10586PESE_x64 ISO v160125 file. I then used Rufus to make a bootable USB drive. Don't plug the USB in yet. Changed my BIOS in BOOT MODE to legacy support. Boot Priority - Legacy First. Save changes and turn off laptop.
Now plug the USB stick into the laptop and turn the laptop on. It will boot up with all files to help fix the laptop. I used malwarebytes to scan and clean any bad things. This helped fix my laptop. Thanks again for the advice.

 

Do not download a file from a unknown third party website. Only download the iso's from the manufacturer website. That means that you need to use the official copy at microsoft.com. Third party websites have been known to inject malware into those copies that they show on their sites, the same thing with torrents.

 

..

He is talking about Kyhi's Win PE Boot disk from right here on Ten Forums , not a Win10 ISO.....

Very Handy boot disk , I use the 160707 version myself.
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums