Windows 10: Lenovo Laptop Internet Issues

I own a Lenovo Flex 5 14 inch model 81X2. It is a few months old and recently I have been having an issue with the wi-fi. This model does not support an ethernet cable so I use only wireless, but it has shown up saying “a network cable is not properly plugged in or may be broken” in the troubleshooter, even though this laptop does not support ethernet. I have restarted my machine several times and have done a network reset but it is not connecting to wifi and this error keeps showing up. Please help me, I do not understand how to fix this.

:)

 

Lenovo T450S laptop docking station issue

I am having difficulty utilizing a docking station with my Lenovo T450s laptop. I purchased the laptop in 2016 and it is running Windows 10. At the time of purchase I also bought a Lenovo docking station. At the suggestion of an IT person, I recently purchased a "Plugable USB 3.0" docking station.

The issue I am having now with both docking stations is that my second monitor does not get detected and only works when I connect directly to the laptop and it does not transfer the wired internet signal from the docking station to the laptop. The signal is fine when I connect directly to the laptop. All of the USB ports on the laptop are USB 3.0.

I was under the impression that I could plug the power for the laptop and one cable from the docking station and would be good to go. The printers connected through the docking stations work fine. I take my laptop home with me every day from work. Any suggestions to try?

 

Fingerprint scaner does not work as expected in Lenovo laptop

Hi Robert,

What is the model of the Lenovo laptop wherein the fingerprint scanner does not work?

Since the issue involves working of the fingerprint scanner which came inbuilt with the Lenovo laptop, I would request you to contact the laptop manufacturer.

In the meanwhile you can execute the Hardware and devices troubleshooter and then check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

• 
  Press Windows key + X, select
  Control panel.
  
• 
  Change the view by option on the top right to
  Large icons.
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  
• 
  Restart your computer and check if the issue is resolved.
  

Please revert if you face any issues with the fingerprint scanner.

 

Internet issues with Windows 10

Hello Bryan,

We are sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?
• What is the exact error message or code you receive?

I suggest you to follow the steps below and see if it helps:

Set Internet Explorer as default browser

I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Run Internet Connection Troubleshooter

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions

Hope this helps, get back to us if you need further assistance.