Windows 10: Lenovo Y700 nvidia problems, pink screen of death

The thing I am most afraid about is that they will not be able to find or reproduce this problem, and would just send laptop back saying there was nothing to fix or "we updated OS and drivers, and everything should be fine now".

 

Is there any news or did you fix the problem?

 

Appearently no.

I have uninstalled steam and all games I had as my exams week is coming up. And haven't played any games since then. Although I was using sony vegas pro 13 with cuda acceleration, but program kept crashing, had to disable cuda. (I read somewhere that sony vegas is prone to crash with cuda enabled) But no problems apart from that one were present.

Today I went to gym, left my PC locked with current setting: go to sleep after 30 min of inactivity. I came home, tried pressing any keys, moving mouse, the keyboard was lit, but the screen was totally black. I pressed power button shortly just to put pc to sleep, and then wake it up again. but as soon as I pressed power button again to wake up, my pc just cold booted.

Went to event viewer, found this "The previous system shutdown at 13:27:48 on ‎2017-‎05-‎10 was unexpected.". In C:/Windows/Minidump, I found .dmp file created. Downloaded blue screen viewer, it showed me ntoskrnl.exe and nvlddmkm.exe.

I am not sure why .dmp file was created, as no blue screen were present, just all black. And also, I have no idea how to reproduce this problem.

Current drivers: nvidia 22.21.13.8189, intel hd 21.20.16.4627, intel chipset 10.1.1.13.

Edit: event id 1001:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fc (0xffffb38930c4a010, 0x8a000001a5e009e3, 0xffffd700b7d81f50, 0x0000000000000004). A dump was saved in: C:\Windows\Minidump\051017-5187-01.dmp. Report Id: 72dc8d8b-7aff-41e7-8640-e0ed4774cfc6.

 

This is the analysis result from the last BSOD:
Code: 0x000000FC: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (10.05.2017 12:37:50) [Windows 10] CAUSED BY: ntoskrnl nvlddmkm.sys [20.04.2017] * nVidia Video drivers * => NVIDIA Usual causes: Device driver[/quote]
There are also errors in eventlog which point to GPU driver problems or an defective GPU:
Code: 2017-04-28T16 45:14.085 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T16 45:39.909 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T17 07:12.237 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T17 07:12.239 Display driver nvlddmkm stopped responding and has successfully recovered.: .[/quote]

 

There are also errors in eventlog which point to GPU driver problems or an defective GPU:
Code: 2017-04-28T16 45:14.085 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T16 45:39.909 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T17 07:12.237 Display driver nvlddmkm stopped responding and has successfully recovered.: . 2017-04-28T17 07:12.239 Display driver nvlddmkm stopped responding and has successfully recovered.: .[/quote] [/quote] Thank you for your help. I will bring it to Lenovo service after my exams. Will update about progress.

 

Hello. Just to give an update, my laptop ended up having faulty GPU. I asked for my money back, they sent the request to Lenovo and they agreed to refund me.


Some guys from market told me that y700 is prone to gpu failure.


Thanks everyone for help!

 

Glad to hear that your problem is now fixed. Let us know if there are any other problems.