Windows 10: lightroom is incompatable

I have windows 10 pro and lightroom is incompatible

:)

 

After update lightroom doesnt work

Hello Brian,

We would like to know more information about the issue. Did you install the latest updates last September 29? Did this resolve the issue on Lightroom?

If you have the latest Windows Updates installed on Windows 10, we suggest you to uninstall and reinstall Lightroom. Test if that can resolve the issue. If not, we recommend you to launch Lightroom and save logs for Application and System by following the
steps below:

• Open Event Viewer log by pressing Windows key+R.
• Type eventvwr.msc and then click Windows Logs.
• Right click Application and select Open Saved Log.
• Save it in OneDrive.
• Right click System and select Open Saved Log.
• Save it in OneDrive
• Send us the information you collect on Event Viewer log.

This will help us isolate your concern and provide you the next step on resolving the issue.

We are looking forward to your response.

Regards.

 

Reinstalling Photoshop and Lightroom

I have been a subscriber to Microsoft for several years and my subscription included photoshop and Lightroom. And I have paid for these apps. To make a long story short my computer got hit with a bad virus and I had to scrub the whole disc drive. Now I'm
trying to reinstall Photoshop and Lightroom. I visited the page which shows all the apps I subscribe to and gives me the option to reinstall. Photoshop and Lightroom are not on the list. I paid for these apps and I'd like to know how to reinstall them.

 

Lightroom

Hi,

This will assist you:

Lightroom Classic system requirements - Adobe Help Center

Adobe Photoshop Lightroom CC system requirements and language versions


Cheers.