Windows 10: Live Mail error after Win 10 2004 install

Immediately after updating to Windows 10 2004, Live Mail stopped receiving messages with error:

"Unable to send or receive messages for the Care4free ed.warne account. An unknown error has occurred.

Server: 'pop.care4free.net'
Windows Live Mail Error ID: 0x800C013E
Protocol: POP3
Port: 110
SecureSSL: No"


How do I fix this?

:)

 

win live mail problems in win 10


I may have to eventually but which program are you suggesting, live mail or win 10?

 

win live mail problems in win 10

Oh, sorry. I meant Windows Essentials.

 

win live mail problems in win 10


Suddenly my email has gone haywire.
My App for win live mail has a shield on it that means I have to open it as admin, and I get a box asking me if I want to let this programme to make changes.

When mail opens I invariably get a box asking me to enter my password. Further, I have two addresses. one for me and another for my wife, each has a different email address but both mail lists appear on my PC and also on my wifes PC.

I also get asked for the password for her address. On my PC I no longer get her emails but mine list in both her and my mail boxes. On her PC she gets both her and my emails listing correctly.

I have no idea why this has suddenly happened. I got a new password for mail a few months ago and it worked fine. but now I am getting thiese problems.

In addition it may be part of the same problem, If I try to open the app for BT Desktop Help on my PC it says that I do not have explorer 6 or higher and it will not open. I am using WIn 10 with Edge. I thought that the programme worked with Win 10.

Any suggestions will be gratefully received.

Thanks