Windows 10: Live Mail "Message could not be displayed"

After the 11/1 Windows 10 update my Windows Live mail now gets an error message 'message could not be displayed" for all my incoming emails. How can I fix this??

:)

 

Live Mail

Hi,

I am sorry to know that you are facing issues with
Windows Live Mail.

• Do you see any error message? If yes, then please specify.
• Are you able click on other options and are those options functioning normally?

If yes, then I suggest you to remove your account and reconfigure it and check the behavior.

Please follow the steps provided below:

Remove the account.

• 
  Right click on the account name and select remove account.
  

Add account in Windows Live Mail

• Click on Accounts tab on top.
• Click on +email icon.
• Enter your new account's user name and password.
• Click on Next.
• Select server type as per your ESP (Email service provider) and if that is a
  Microsoft account, select Outlook.com/Windows Live Hotmail. And you must select
  IMAP/POP. (Only If that is a Microsoft account and if it is being migrated to the new interface
  "Outlook Mail", then I suggest you to please refer to the suggestions provided by
  ¡Firedog in the link below)Windows Live Mail and Outlook Mail
  

• Click on next.

Additional information:

Windows Essentials

And if the issue still persist, try
repairing Windows Essentials, and check:

• 
  Type Control panel in the search bar (on Desktop) and hit
  Enter key.
  
• 
  Click on Programs and Features.
  
• 
  Select Windows Essentials
  and click on Uninstall/Change.
  
• 
  Click on Continue.
  
• 
  Click on Repair Windows Essential programs.
  

Please keep us updated with the status of Windows Live Mail, to assist you further.

Regards,

 

Mail messages display as HTML markup

Hi,

Thank you for posting your query on Microsoft Community.

This may be due to when Windows Live Mail is unable to read emails in HTML coded format. I would suggest you try the following steps and check if the issue gets fixed.

Method 1: Check settings.

1. Open Windows Live Mail and click on File > Options > Mail.

2. Now, click on Read tab and uncheck the box for
Read all mails as Plain Text.

Method 2: Add the sender to Safe sender's list.

Follow the steps below:

1. Open Windows Live mail and right-click on the email that you are unable to read emails from.

2. Select Junk Mail and click on Add sender to the Safe Sender's list.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Windows Live Mail Calendar

Hi,

I realize the inconvenience you are experiencing with Windows Live Mail. I will certainly help you with the issue.

I would like to know a few information:

• 
  Which version of Windows Essentials have you installed on your PC?
  
• 
  Which Email domain did you configure with Windows Live Mail?
  

I would also suggest you to follow the steps mentioned below:

Method 1:

Repair Windows Live Mail

Refer to the steps mentioned below:

• 
  Press Windows Key + R
  
• 
  Type appwiz.cpl
  
• 
  Right click Windows Live Essentials
  
• 
  Click Uninstall/Change
  
• 
  Click Repair all Windows Live Programs
  

If the issue still persists, proceed to Method 2.

Method 2:

Remove and Reinstall Windows Live Mail referring to the link mentioned below:

https://support.microsoft.com/en-us/kb/938275

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help