Windows 10: Live Mail Password Rejection

My wife and I have separate email accounts with talktalk accessed via Live Mail. My account throws up 0x800CCC90 but hers continues to work perfectly. No settings have been changed. What's happening? I am using POP3 but when I try to change to IMAP although the POP3 setting is highlighted in blue I can neither delete nor overwrite.


I tried talktalk but they washed their hands saying it is a Windows problem.


Can anyone help?

:)

 

Windows Live Mail

Windows live mail is rejecting password and is not downloading messages. Have changed password

but it is still rejected. I can however access GMail with the same password via web browser.

 

Live Mail

Hi,

I am sorry to know that you are facing issues with
Windows Live Mail.

• Do you see any error message? If yes, then please specify.
• Are you able click on other options and are those options functioning normally?

If yes, then I suggest you to remove your account and reconfigure it and check the behavior.

Please follow the steps provided below:

Remove the account.

• 
  Right click on the account name and select remove account.
  

Add account in Windows Live Mail

• Click on Accounts tab on top.
• Click on +email icon.
• Enter your new account's user name and password.
• Click on Next.
• Select server type as per your ESP (Email service provider) and if that is a
  Microsoft account, select Outlook.com/Windows Live Hotmail. And you must select
  IMAP/POP. (Only If that is a Microsoft account and if it is being migrated to the new interface
  "Outlook Mail", then I suggest you to please refer to the suggestions provided by
  ¡Firedog in the link below)Windows Live Mail and Outlook Mail
  

• Click on next.

Additional information:

http://windows.microsoft.com/en-US/windows-live/mail-add-email-account-faq

And if the issue still persist, try
repairing Windows Essentials, and check:

• 
  Type Control panel in the search bar (on Desktop) and hit
  Enter key.
  
• 
  Click on Programs and Features.
  
• 
  Select Windows Essentials
  and click on Uninstall/Change.
  
• 
  Click on Continue.
  
• 
  Click on Repair Windows Essential programs.
  

Please keep us updated with the status of Windows Live Mail, to assist you further.

Regards,

 

Windows Live Mail has stopped working. Error messages 0x800CCC90 & 0x800CCC92 and password rejected.

Hi G-Hamilton, I'm Graeme, an independent adviser here to help.

I'd suggest trying to log into your email account through the website access, which might give you an idea of whether your password really is incorrect or if it's an app issue.

Here's the link you can try logging into:

https://outlook.live.com/owa/

If you can log in there, try resetting the Live Mail app:

- Click Start and type "apps & features".

- Select Apps & Features.

- Find the Live Mail app in the list and select it.

- Click Advanced Options

- Click Reset.

Let me know how you go! Thanks!