Windows 10: Local Downlevel Document preventing printing

Discus and support Local Downlevel Document preventing printing in Windows 10 Drivers and Hardware to solve the problem; I have a user, who if he reboots his PC (for any reason), when he logs back in, and tries to print a document, two files will show up. The file he... Discussion in 'Windows 10 Drivers and Hardware' started by nrathbun, Oct 1, 2019.

  1. nrathbun Win User

    Local Downlevel Document preventing printing


    I have a user, who if he reboots his PC (for any reason), when he logs back in, and tries to print a document, two files will show up. The file he needs to print, and a "Local Downlevel Document" file. That LDD file will not print and locks up the queue until I remove the printer and then reinstall it. He is the only user in that entire department that happens too. We have tried blowing away his user profile and recreating it, removing the printer and reinstalling it, checked permissions, etc.

    He is currently on Windows 10, 1803 ( I believe, yes its slightly out of date, getting updated later this week ), he was on a VM and then we moved him to a physical machine last week, and all of a sudden, he lost printing, and has been having this problem since. The error logs show no kind of printing problems even while that document is stuck. My boss and I are almost bashing our heads against the desk trying to figure this out, and any advice or help would be greatly appreciated.

    :)
     
    nrathbun, Oct 1, 2019
    #1
  2. Argel Obm Win User

    How do I get rid of a local downlevel document that is holding up my printing queue in Windows 10?

    Hi,

    Kindly answer the question below for us to better assist you with your concern:

    • When did the issue start?
    • Were there any changes made on your computer before encountering the issue?
    • Aside from restarting the Print spooler and deleting the files inside the spool folder, what other troubleshooting steps you've done so far?
    • Are you receiving any error messages when printing a document or when deleting the "local downlevel document" in the print queue?
    • Does the issue occurs when you print using different applications?
    We'll be waiting for your response.
     
    Argel Obm, Oct 1, 2019
    #2
  3. ELKeck Win User
    How do I get rid of a local downlevel document that is holding up my printing queue in Windows 10?

    Have been running Windows 10 for years now without a hitch right up until
    this morning (5/11/17)
    . Three MS updates were installed overnight. I logged in
    this morning (5/11/17) and tried to print a document to a networked printer (same way I have for years) and nothing happened. Checked the queue and a file called "local downlevel document" shows up before the document I printed. I cannot
    delete the document. I logged off, logged on as Administrator, stopped the spooler, emptied the c:\windows\system32\spool=printers folder then restarted the spooler. I then printed a test document with no problem. But when I logged in as a user (with administrative
    powers), and tried to print, the local downlevel document showed up again. I have researched this and see a solution for Windows 7 and Vista and earlier versions of Windows but no solution for Windows 10. Since I first posted this I am now unable to connect
    to the network printers. I am unable to print from any application that I have tried, including MS Office products and Adobe Acrobat Pro. No error messages of any kind are given. Any suggestions?
     
    ELKeck, Oct 1, 2019
    #3
  4. Local Downlevel Document preventing printing

    Local Downlevel Document Windows 10 Home

    Hi

    I have a computer running Windows 10 Home edition and trying to print to a HP LaserJet Printer over a Network. All was fine until a couple of weeks ago (no idea what happened) the printer seemed to have uninstalled itself. I have re-installed, shared the
    printer, but just one computer won't print, when I open the queue it has 'local downlevel document', what is this and how do I get rid of it?

    Thank you
     
    WendyCavin, Oct 1, 2019
    #4
Thema:

Local Downlevel Document preventing printing

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