Windows 10: Location Services greyed out "Some of these settings are hidden or managed by your...

Hi :


We just recently build few Surface Pro LTE devices, and we enrolled them via Autopilot hybrid joined. Soon once we finished provision those surfaces, I found out the location services is greyed out. also have red message on top saying *Some of these settings are hidden or managed by your organization.


there are few trouble shoots I did:

1. First thing I did is checking with our gpo guy, and confirmed there is no gpo been configured for Windows 10 location services.
2. The second thing I did is go to regedit and found HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lfsvc\TriggerInfo, then deleted folder 3. Then going to Services.msc, then change start type to Automatic for Geolocation services. then reboot
3. Also tried to create new Key \HKEY_Local_Machine\Software\Policies\Microsoft\Windows\LocationAndSensors and set value "DisableLocation" to 0, also create new key \HKEY_Local_Machine\Software\Policies\Microsoft\Windows\ with value "AllowSearchToUseLocation" to 1.

try all those trouble shoot i could found online, none of them fixed the problem. Please help


thanks

:)

 

Location service is greyed out

Hi Shahriar,

Thank you for responding.

Sorry for the inconvenience caused for you, I suggest you to try the below troubleshooting steps and check If it helps.

Step 1: Steps to turn on the Location settings.

• Login as an administrator.
• Press Windows key, type Location settings and select
  Change location settings.
• Check whether Location for this device is On by clicking on
  Change.
• Also turn on Location as well.

Step 2: And as you are unable to set the service Geolocation service to automatic, I suggest you to run SFC scan and check.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Try to set the service to automatic by following the steps provided in the above post by Praveen Venugopal.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Location service is greyed out

Hello Shahriar,

Thank you for your interest in Windows 10.

I suggest you to turn On Windows location platform by the below steps and see if it helps.

Method 1:

1) Type location in the search bar and click on change location settings.

2) Then, check the box Turn ON Windows location platform” and “Help improve Windows Location services”.

3) Click on Apply.

Alternatively, you can go to Control Panel, click Hardware and Sound, and then click location settings.

Method 2:

Please follow the steps to run System Maintenance troubleshooter
on the computer:

• Type “Control Panel” on the search box.
• Click on Troubleshooting.
• Click on View all option on the left side of the Windows.
• Click on System Maintenance option.
• Click on Next and follow the onscreen instructions to troubleshoot the issue.

Also, make sure to check the geolocation service and set it to automatic.

Open Run command by pressing Win Key + R, type services.msc
and find Geolocation services.

Hope this helps. If you have any other queries, feel free to contact us.

Thank you.

 

Location services is greyed and unchangeable from location settings after update

Hello Anirudh,

Thank you for posting your query on Microsoft Community.

As per the issue description you are facing issue with location settings on your computer. You are unable to activate location settings. You have also mentioned that you are unable to access the location settings. It's greyed out unclickable in the notifications
buttons.

I would suggest you to try the steps provided below and see if it helps you to fix the issue.

Method 1

Try the steps provided in the thread mentioned below and see if it helps you to resolve the issue.

Can't turn on location service


Method 2

If issue persists try to create new user profile as an administrator and see if issue persists in new user profile. For creating new user profile you may refer to the steps provided in the article mentioned below.

• Press Windows key + R
• Type control userpasswords2 and click OK
• Click on add under users tab
• Click the option, "Sign-in without a Microsoft account
  
• Click on Local account
• Choose a name for the account
• Add password if you want to
• Apply and click OK.

For more clarification you may refer to the article mentioned below.



Create a local user account in Windows 10

Additional information:

For more information you may refer to the article mentioned below.

Windows 10 location service and privacy: FAQ

Do get back and let us know the status of the issue, we will be glad to help you further. We, at Microsoft strive towards excellence.



Regards,