Windows 10: Location unknown We can’t locate this device since it hasn’t been used in the past 30 days

I located my stolen laptop two at two separate locations. The last time was two weeks ago, and the location and battery power did not change until I received the message above last night.Police have been reported to, but have been no help. Does this mean it has been wiped clean? I also hit the lock my device button the first time I located it, and since it was subsequently online after that, I was hoping it would have been locked, but I never received an email confirming it was locked.I assume the laptop is gone forever, but any advice would be welcomed. This has been a nightmare and I'm a

:)

 

FS/FT Thread title location

One more suggestion for B/S/T forum is the inclusion of a location made mandatory.
I know it's already possible, but there's a limited choice in locations, and not many people use it, assuming that because they're in the US, they don't need to.
The problem from this comes when they state quite clearly (although sometimes not clearly at all), they only ship to the US.
Making location mandatory in the thread title would save a bit of time and hassle, and would make searching the forum easier.

A suggestion for this: use the poster's location, if they've added a correct location, as the default.

It's not like it's an issue of privacy, the poster will tell where they're from within the post in a round-about way.

Not a big suggestion, but I thought I'd throw it in there.

 

Locate device

Hello,

Are these the steps you're doing when trying to locate your device?

• Go to
  account.microsoft.com/devices. If you're asked to sign in, use the same Microsoft account you used to sign in to the lost device.
• Choose your device from the list, then select Find my device.
• You'll see a map with a highlighted location. However, this may not be your device's current location. When a Microsoft device is turned on, we periodically save your device location, so check the
  Last seen at timestamp.
• In the meantime, we'll automatically start a new search. Wait a bit and the new device location should appear.

You can also have the option of locking the device to render it useless unless that the person knows your credentials. Here's how:

• When you find your device on the map, select Lock > Next.
• Type a lock-screen message for anyone who finds your device to see.
• Select Lock. Note that anyone who finds your locked device can't sign in unless they are an admin for a Microsoft account already on the device.

Reset your password
Once your device is locked, you should reset your password for added security. Select
Reset password and follow the instructions.

I'll be waiting for your updates.

 

unlock sim t-mobile lumia 521

Thanks for your suggestion, but this is a prepaid phone --- no contract. As I said T-Mobile lists the number under an unknown carrier and suggested I contact Microsoft.