Windows 10: lock/login screen issue

Discus and support lock/login screen issue in Windows 10 Customization to solve the problem; hi. just an FYI--MS was of absolutely no help here--no surprise there, though... i have personalized the lock/login screen with a picture from my... Discussion in 'Windows 10 Customization' started by circe801, Nov 19, 2018.

  1. circe801 Win User

    lock/login screen issue


    hi. just an FYI--MS was of absolutely no help here--no surprise there, though...
    i have personalized the lock/login screen with a picture from my computer.
    it always showed upon start/restart.
    all of a sudden--at first only from time to time, but recently, more frequent--a picture will come up instead of the one i set. it is in the same vein as the four stock MS images available in the personalization settings--but is not one of them. nor is it a photo from my computer.
    i am baffled. i have searched and searched and have not been able to find a similar issue described anywhere. as i said, MS was of no help--a 'moderator' who didn't have a very good grasp of english grammar proceeded to give me the instructions on how to personalize my lockscreen picture. DUHR. really sad, especially, since even the title of my post made it obvious that i had already done that. if i hadn't, i wouldn't be having this issue, right? sheesh.
    hoping someone here might be of some assistance.
    this is 64 bit build 1803.
    thank you!!

    :)
     
    circe801, Nov 19, 2018
    #1

  2. Lock vs Login screen screenshot


    You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen


    lock/login screen issue [​IMG]
     
    Josey Wales, Nov 19, 2018
    #2
  3. rmanasa Win User
    Lock vs Login screen screenshot


    Hi Josey -

    Thanks for the quick reply. While your suggestion does change the sign in process, it doesn't address the differing screenshot question. Following the steps doesn't make the login screenshot the same as the Lock screenshot. As I mentioned, I can't even find the screenshots being used for both screens.

    Still looking a solution to this. Open to any other suggestions you might have to the problem. Thanks!
     
    rmanasa, Nov 19, 2018
    #3
  4. lock/login screen issue

    Lock Screen Image Issue

    Hi Kirby,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    I would suggest you to set the default pictures as the Lock Screen picture from the PC and check if it works or not.

    Follow the steps below:

    • In start type "settings" and press enter.
    • Select Personalize
    • From the left click on "Lock screen"
    • Select the default picture and conform by preview.
    Please do get back to us to assist you better with issue you are facing.

    Thank You.
     
    ThofikhAhamad, Nov 19, 2018
    #4
Thema:

lock/login screen issue

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