Windows 10: Lock Screen cannot be changed infinite loading/ Windows 10 2004

Discus and support Lock Screen cannot be changed infinite loading/ Windows 10 2004 in Windows Hello & Lockscreen to solve the problem; Hello everyone, I have an issue when I try changing my lock screen. It is not new, I saw some people having the same problem, but nothing seems to... Discussion in 'Windows Hello & Lockscreen' started by JustineBrown, Nov 21, 2020.

  1. Lock Screen cannot be changed infinite loading/ Windows 10 2004


    Hello everyone,


    I have an issue when I try changing my lock screen. It is not new, I saw some people having the same problem, but nothing seems to work ? Basically when I try changing the picture for the lock screen, it is an infinite loading. Note that in the "choose your image part" where I already have some pictures, it works image 1. I doesnt work when I try uploading a new one image 2.


    Lock Screen cannot be changed infinite loading/ Windows 10 2004 b57c37bb-6d33-4399-8d1f-a092f9d75a30?upload=true.png


    Lock Screen cannot be changed infinite loading/ Windows 10 2004 c1fe4635-a2bb-4512-af0e-dd8d349dbe67?upload=true.png


    Already did a scan and nothing is corrupted. Any idea how to fix this ? Thank you all for yout time !

    :)
     
    JustineBrown, Nov 21, 2020
    #1

  2. Lock Screen cannot be changed (infinite load), Win10

    After attempting to change the lock-screen to a slide-show or an image, it starts loading but it never ends. The only working images are the default ones.

    • I tried several file formats (.png .jpg .jpeg .bmp .gif .webp) with various qualities, resolutions and file-sizes but none work.
    • I had several (4) accounts on my PC before this issue, lock-screen cannot be changed on any of them - one of the accounts had a custom lockscreen and it's still there and working. Attempting to change it will make an infinite load and the image cannot
      be changed back, must choose a default one (my main account). Any new accounts also have the issue.
    • My Windows version is '1709', according to 'winver'. Home version - just sayng that I cannot access the gpedit.
    • Just in case this information is useful, my computer did not upgrade from Win7 or Win8 (or Win8.1) to Win10, I bought this computer a year ago with Win10.

    I tried:

    • Command 'DISM.exe /Online /Cleanup-image /Restorehealth'.
    • Command 'chkdsk.exe /f /r'.
    • Removing 'settings.dat' in folder '\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\Settings'.
    • Removing all entries from Registry Editor: 'Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Lock Screen'.
    • Creating registry strings: 'LockAppAumId' (value: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen) & 'TileMigrated' (value: 1)
    • Removing 'C:\ProgramData\Microsoft\Windows\SystemData' folder
    • Disabling all apps on lock screen, also disabling the fun facts, tips and tricks.
    • Creating 'HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization' in Registry Editor (folder did not exist before), than creating 'LockScreenImage' string value (value (this is path to the lockscreen I want): C:\#REDIRECTORY\lockscreen.jpg).
      Later I also created a DWORD value called 'NoLockScreen' with value 0.

    I found these potential solutions on various websites, none worked for me.

    Please help. Thanks in advance.
     
    NicoFilippo, Nov 21, 2020
    #2
  3. Nikhar_K Win User
    Lock Screen keeps changing

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Windows Spotlight picks the photos from Bing and displays them in the lock screen. I understand that you have set a picture and it is getting changed automatically.

    I suggest you to follow the steps to select the Picture that you want to be displayed on the lock screen. Please follow the steps mentioned below to set a Picture to lock screen:

    1. Press and hold Windows + I key on the keyboard to open settings.
    2. Click on Personalization.
    3. Click on Lock screen.
    4. Click on the drop down under Background and select
      Picture.
    5. Click on Browse and select the picture that you want to set.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 21, 2020
    #3
  4. Lock Screen cannot be changed infinite loading/ Windows 10 2004

    Lock screen on Windows 10 won't change

    I just upgraded from Windows 7 to Windows 10 and have also been unable to change the lock screen. Followed the steps as suggested and the problem is still not fixed. Is there anything else that can be done?
     
    Meridith L, Nov 21, 2020
    #4
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Lock Screen cannot be changed infinite loading/ Windows 10 2004

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