Windows 10: Lock Screen Glitch: Unable to access Computer

Discus and support Lock Screen Glitch: Unable to access Computer in Windows Hello & Lockscreen to solve the problem; So recently I have been having a glitch on the lock screen where whenever I try to move onto the login screen, pressing any key, dragging it down, it... Discussion in 'Windows Hello & Lockscreen' started by wCho1, Oct 5, 2019.

  1. wCho1 Win User

    Lock Screen Glitch: Unable to access Computer


    So recently I have been having a glitch on the lock screen where whenever I try to move onto the login screen, pressing any key, dragging it down, it just flicks back up. I am unable to log in or anything. I have contact Microsoft support but their answer was to basically just reset the computer. I am wondering if A. anyone else has/is having this issue and B. if anyone as a solution. I can't imagine that the only way to fix a lock screen glitch is to reset the pc.

    I have a windows 10 dell Inspiron Desktop

    :)
     
    wCho1, Oct 5, 2019
    #1

  2. Computer stuck at lock screen and after Anniversary Update on Windows 10

    Hi,

    Do let us know if you are able to see any error message/ error code with locking the computer.

    Let us try the below steps to unlock and check if it helps.

    • I suggest you to restart the computer, try to unlock and check if the issue persists.
    • Use On-screen keyboard to type in your password and check if it helps.
    Click on the Ease of access on the lock screen at the right-bottom corner, turn on
    On-screen keyboard to type the password.

    Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

    Thank you.
     
    Deepika Gowda, Oct 5, 2019
    #2
  3. unable to access my lock screen settings

    Hi,

    Thank you for posting your query on Microsoft Community.

    As per the description, I understand that you are unable to access your lock screen settings and getting an error message.

    I would like to know some information.


    • Are you connected to a domain network?


    If your computer is not connected to a Domain, I suggest you to try the suggestions from the thread below and check if it helps:

    WINDOWS 10 - Notification Settings: some settings are managed by your organization





    Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.
     
    Mayank Gupta10, Oct 5, 2019
    #3
  4. Lock Screen Glitch: Unable to access Computer

    unable to change the lock screen Wallpaper.

    Hi,

    I appreciate if you could answer few questions to narrow down to the issue.


    • What is the exact issue that you are facing?

    • Are you facing issues while trying to change the lock screen Wallpaper?

    • Are you not able to choose the directory where the wallpapers has been saved?
    As an initial troubleshooting step, I suggest you to restart the computer and check if you are able to successfully change the lock screen wallpaper.


    • From Desktop, right click and select
      Personalize
      .

    • In Personalization window, click on
      Lock Screen
      in the left pane.

    • And choose wallpaper you would like to apply for the lock screen by choosing the browse option.

    • Close the Personalization window.
    If the issue still persists, please do reply with the required information. We will be glad to assist you.

    Thank you.
     
    Krishna Prasobh V, Oct 5, 2019
    #4
Thema:

Lock Screen Glitch: Unable to access Computer

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