Windows 10: Lock Screen Hang Bug

I updated windows from 1803 to 1903 and since then the laptop hangs on the lock screen after opening the lid.This happens only when Low Power mode is turned on (or) the battery is low. This has happened for the fourth time now, only after updating. I assume this issue is caused because they changed the way Sleep behaves (after the update).


In the latest scenario, I turned on the laptop, it was low on power so I closed the lid, connected the charger. Later when I needed the laptop (about 20 to 40min. later) -- I unplugged the laptop first then after a few minutes, opened its lid. It hung on the lock screen. I restart by long pressing the power button on the laptop.


This problem occurs only when low power mode is on / battery is low on power (or has drained when sleeping?) and

the laptop was plugged in during sleep and was left (undisturbed) for >=20 min.


Please help me solve this issue with my system.


Thank you.

:)

 

Lock screen woes

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to follow the below steps to try resolving the issue.

Setting the timeout for Lock Screen

• Press Windows + I and select personalization.
  
• Select Lock screen.
  
  
• Select the Screen Timeout setting.
  
• Select the time of timeout you need and check.

Keep us posted if the issue resolves to help you better.

 

Lock vs Login screen screenshot

You can use your own image of any background and just go to settings/personalize/lock screen and click on browse as in the image below. It should make whatever picture you use as the Lock Screen

 

Lock Screen Image Too Big

Hi,

Thank you for contacting Microsoft Community.

• Is this issue occurs only when the pictures are set from OneDrive?

I suggest you to set the picture for the lock screen using the default lock screen pictures and check whether the issue persist or not, follow the below steps to set the pictures.

• Go to “settings” and click on “personalization”.
• Under “lock screen” tab, select the option from the drop box as “picture”.
• Then under “choose your picture” option, click on any picture and go to the lock screen, check whether the issue persists or not.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.