Windows 10: Lock screen image won't change anymore

I have it set to an image of my own, but now when I try to change it, the preview window keeps showing the "loading dots" animation indefinitely.Also, the 5 "Choose your picture" images are my own, but I can't reset these either.

:)

 

Lock screen picture doesn't change anymore

My lock screen picture does not change anymore. Many others have this problem as well (Google search). A variety of fixes are suggested but most seem to involve messing with folder contents and even changing Registry entries. I am not comfortable with that.

Online, the simplest suggested fix I have found is:

1. In Personalization->Lock Screen settings change Background to Picture.
2. Delete everything from folder
   
   C:\Users\<USERNAME>\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_<somecharacters>\Settings
3. In Personalization->Lock Screen settings change Background back to Windows Spotlight

First, if this is a consistent problem for so many, is Microsoft working on a fix?

Second, is the above solution safe to try?

I'd prefer it if someone from Microsoft Tech Support would weigh in on this.

Thanks,

Troy

 

How to change startup lock screen?

Hi Nic,

Thank you for posting in Microsoft Community.

I understand that Lock screen image is same every time you login.

To change the image in the lock screen follow the steps:

• Right click on the desktop.
• Click on personalize.
• Select lock screen at the left pane.
• Change the background option as picture from the drop down.
• Then select the picture you want to save it as lock screen image from the default images or click on browse to select more images saved in your computer.

Hope this information is helpful, Let us know if you need further assistance.

 

Changing lock screen photos

Hi Kirk,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>Personalization.
• In the left navigation pane, click on Lock screen.
• In the right pane, select Pictures from the drop down list under
  Background.
• Select the picture from the list or click on Browse to select your saved images and set as lock screen image.

Hope this helps. Keep us posted on the status for further assistance.